I posted about this very important international study when it was first released in 2023. It is as relevant now as ever. Can we recognize failure and learn from it? Some European countries have. With some exceptions, we have not.

Ed-Tech is a major industry. Its profits are huge. We have allowed the hype and propaganda of the industry to remake schooling. Part of the marketing is the claim that “our public schools are failing.” The answer: buy more of what impairs learning. Or endorse school choice, charters, vouchers, and home schooling, even though there is zero evidence that these privately run schools are as effective as public schools.

Read the report. Reach your own conclusion. Did we dive into screens and laptops because they increased student motivation and effort? Or because we were swept along by the industry propaganda?

Three years ago, UNESCO released a major blockbuster report warning about the dangers of relying too much on education technology. The author of the report was Mark West. The title of the report is An Ed-Tech Tragedy? Educational Technologies and School Closures in the Time of COVID-19.

An alternate link: https://teachertaskforce.org/sites/default/files/2023-09/2023_UNESCO_An-ed-tech-tragedy_Educational-technologies-and-school-closures-in-the-time-of-COVID19_EN_.pdf

The puzzle at the heart of the document is the clash between learned experience and the imperatives of greed. We learned during the pandemic about the risks of becoming dependent on ed-technology as the main driver of instruction. As we reflect on the period from March 2020 to now, we can discern the damage that occurred to students when their teachers were replaced by virtual instruction: boredom, learning loss, mental health issues, loneliness, lack of socialization with their peers, lack of personal interaction with teachers. 

Yet with most people believing that the pandemic (or the worst of it) lies in the past, ed-tech corporations are focused on selling more of what has already failed. Why would we want to expand what has demonstrably proved inadequate and harmful to students?

You probably will take a long while to read the full report, but do read the summary and conclusions to whet your appetite. The overview concludes that the global reliance on ed-tech was necessary in the circumstances, but was a tragedy. Children need human teachers. They need people who look them in the eye and encourage them. Education is not a mechanical process; people are not widgets. 

The UNESCO report reviews the global evidence of the harm caused by dependence on ed-tech: 

[The report] exposes the ways unprecedented educational dependence on technology often resulted in unchecked exclusion, staggering inequality, inadvertent harm and the elevation of learning models that place machines and profit before people.

The summary says:

An Ed-Tech Tragedy? documents how widespread school closures and the hard pivot to remote learning with connected technology during the COVID-19 pandemic resulted in numerous unintended and undesirable consequences. 

Although connected technology supported the continuation of education for many learners, many more were left behind. Exclusion soared and inequities widened. Achievement levels fell, even for those with access to distance learning. Educational experiences narrowed. Physical and mental health declined. Privatization accelerated, threatening education’s unique standing as a public good and human right. Invasive surveillance endangered the free and open exchange of ideas and undermined trust. Automation replaced human interactions with machine-mediated experiences. And technology production and disposal placed new strains on the environment. 

Visions that technology could form the backbone of education and supplant school-based learning – in wide circulation at the outset of the health crisis – had promised better outcomes. Ed-tech proponents held that the immense challenges of school closures could be met with technology and that deeper technology integration would transform education for the better. But these high hopes and expectations unraveled when ed-tech was hurriedly deployed to maintain formal education as COVID-19 tore across countries. 

An Ed-Tech Tragedy? recounts this tumultuous period, documenting the actions and decisions taken by governments, schools and technology companies. The publication contrasts the promises of ed-tech with the realities of what ed-tech delivered as a response to school closures that impacted over 1.6 billion learners and stretched intermittently from the beginning of 2020 to the end of 2022. The evidence and analysis highlight trends observed across countries and zoom in on the specificities of local experiences, creating a global mosaic of what students, teachers and families experienced when connected technology was elevated as a singular portal to teaching and learning. 

Aimed at general and specialist audiences alike, this publication shows how the abrupt and deep changes brought about by the recourse to remote digital learning during the pandemic continue to ripple through the education sector even as schools have fully reopened. It questions whether more and faster integration of technology is desirable for learners, teachers and schools and if ed-tech is, as it is often billed, a key ingredient of educational resilience.

An Ed-Tech Tragedy? posits that new principles are needed to forge more humanistic directions for ed-tech development and use. In-person schooling and teaching should be guaranteed even as technologies improve and connectivity becomes more ubiquitous. Governments need to anchor this guarantee in the legal architecture upholding the right to education, especially for young learners. Moreover, future applications of ed-tech must show greater concern for holistic student well-being. While academic learning is central to education, it is not the only component. Ed-tech needs to support the multiple individual and collective purposes of education, from socio-emotional and personal development, to learning to live together, with the planet, as well as with technology. 

In detailing what happened when ed-tech was deployed in response to pandemic school closures, as well as questioning why ed-tech was often elevated as a singular solution, this publication clarifies how the education community can move beyond merely reacting to technological change and instead play a more assertive role steering the digitalization of education towards the more holistic goals of education to shape inclusive, just and sustainable futures. 

The future of education needs to be a humanistic one. The lessons extracted from what is premised here as an ed-tech tragedy illuminate the ways technology can better foster education that teaches and revitalizes human values, strengthens human relationships and upholds human rights.…

Ed-tech was supposed to solve a problem but it created other problems.

An Ed-Tech Tragedy? examines the many ways that the hurried embrace of technology solutionism steered responses to a global education challenge directly towards ed-tech. Along the way, the logic of technology solutionism changed understandings of educational problems to be solved. The analysis presented here helps reveal, for example, how technological solutions deployed during school closures took a narrow view of education and focused almost exclusively on furthering the academic progress of students in pared-down curricular subjects. This meant that little attention was paid to other education goals, such as fostering curiosity and inquiry and supporting physical health, mental well-being and social and emotional learning. This analysis also shows how ed-tech, originally cast as a solution to maintain learning continuity in the face of widespread disruptions to schooling, has more recently been positioned as a tool to help reverse learning loss. This ‘loss’, however, grew out of the deficiencies of technology-dependent remote learning to preserve the pace of academic learning that would have been typical without school closures stemming from the pandemic. The problem that ed-tech initially set out to solve morphed from assuring the continuity of learning to remedying lost learning. The way the problem was reframed while maintaining connected technology as the centrepiece of the solution is an example of technology solutionism at work.…

Recognizing the chaotic pivot from in-school learning to technology-facilitated distance learning as having a tragic arc provides a forceful rebuttal to a growing consensus that the education sector somehow ‘advanced’, ‘leapfrogged’, ‘catapulted’ or ‘disrupted’ itself to a better future when it deployed technology on a massive scale as an interim measure to confront a crisis. The evidence overwhelmingly points in the opposite direction: education became less accessible, less effective and less engaging when it pivoted away from physical schools and teachers and towards technology exclusively. ‘Tragedy’ in this sense signals regression – a denigration of the status quo,rather than a desired evolution. The narrative that ed-tech should be or must be a central component of ‘building education back better’ warrants new scrutiny after a careful examination of the experiences during the pandemic.

The invocation of tragedy also facilitates awareness that connected technologies, despite their growing reach, power and potential, remain tools in a repertoire of many others to construct stronger, more agile and more flexible education systems that can respond and adapt to disruption. Other tools include strengthened teacher training and support; enhanced school leadership and pedagogical management of schools; curricular renewal; smaller class sizes; and improved physical resources and infrastructure for schools and classrooms. Crises that necessitate the prolonged closure of schools and demand heavy or total reliance on technology have been exceedingly rare historically. Future crises may present entirely different challenges. The trauma of the pandemic has, in many circles, functioned to elevate technology as an almost singular solution to assure educational resilience by providing flexibility in times of disruption. Investments to protect education wrongly shifted away from people and towards machines, digital connections and platforms. This elevation of the technical over the human is contradictory to education’s aim to further human development and cultivate humanistic values. It is human capacity, rather than technological capacity, that is central to ensuring greater resilience of education systems to withstand shocks and manage crises.

Overall, the pandemic is a case study in how technology in its current iterations is not yet a suitable foundation for actualizing the diverse goals that communities assign to education. Expectations that technology may, in time, help further increase the reach, improve the quality and strengthen the agility of education are valid. For now, though, the experiences since early 2020 have shown it to be an alarmingly brittle solution – one incapable of effectively responding to widespread and extended school shutdowns. For far too many students, it was a solution that either never started in earnest or quickly broke down. The sudden shift to ed-tech also accelerated a concerning transfer of authority away from teachers, schools and communities and towards private, for-profit interests. Additionally, the censorship, data extraction, advertising, top-down control, intimidation and surveillance that so often characterize current models of digital transformation have made education less free and, arguably, less capable of facilitating critiques of and positive changes to the status quo. [emphasis added by DR.]

Countries made massive investments to digitalize education through much of the COVID-19 pandemic. But it remains far from clear whether these investments will improve education over the longer term and make it an engine of just, inclusive and sustainable development, especially when compared with conventional school-based and teacher-facilitated education. The digital transformation of education may yet be a force for beneficial change. But the logic of technological solutionism and its associated business models currently steering this transformation, led largely by the commercial technology entities that are remaking so many aspects of society, tend to treat education and knowledge as private commodities and not as global public goods that provide collective as well as individual benefits.

It is hoped that this analysis and its use of tragedy as a metaphor might moderate the discourse and popular view that the pandemic has ‘unshackled’ education systems and ‘launched’ them into desirable futures characterized by greater technology use. Documenting the severity and scope of the many negative consequences of ed-tech responses during the health crisis inverts the triumphalist narratives that accompany many descriptions of technology deployments to address the educational disruption caused by school closures. A critical examination of the assumptions of technology solutionism and a review of the existing evidence provide a corrective and a counterargument to notions that more, deeper and accelerated use of technology is uniformly positive for education…

Throughout the review that follows, considerable evidence illustrates how the rush to distance and remote learning with ed-tech accelerated the privatization of education in many contexts. While some countries and localities managed a shift to digital learning with limited privatization of the educational experience, a defining characteristic of the technology-centric response to the educational disruptions of the pandemic tended to be the elevation of for-profit, private ed-tech companies. In addition to considering the ways reliance on ed-tech impacted educational inclusion, equity and quality, this publication also explores the complex and often symbiotic links between ed-tech and the privatization of education during the pandemic.The rush to distance and remote learning with ed-tech accelerated the privatization of education.

Most such reports tend to summarize the status quo. This one challenges it. It’s time to take stock before the Ed-tech industry takes control of our most precious asset: our children.