Archives for category: Technology

The Boston Globe interviewed parents and discovered a groundswell of exhaustion and frustration caused by the closure of schools and their new roles at home. I don’t think these parents will want more of the same when school reopens. The kids and their parents will be thrilled to see their teachers and classmates again when that happy day arrives.

It was music class that finally drove Melissa Mawn over the edge.

She was already dutifully arranging her quarantine workdays around the expectations of her three children’s math, English, and science teachers, surrendering her work station to their Zoom meetings.

Now, the music teacher was proposing a “fun activity” and Mawn’s thoughts immediately turned to the recorder — the piercing woodwind instrument that her twin 10-year-old boys are learning to play this year.

“I mean, we’re stuck here in the house, and I cannot have recorder class for an hour,” said Mawn, who is working full time from the Wilmington home she shares with her three children, her husband, and her in-laws.

“We have to live here and, like, not kill each other,” said Mawn, “and the recorder is definitely going to knock one of us over the edge.”

Mark the fourth week of school closures as the moment when parents began to crack. The state’s experiment in home schooling may have been interesting for a week or two, but as social media rants reveal, many parents are now fed up. Managing their children and their anxieties amid a global pandemic, and working from home if they still have jobs, some parents have begun resisting the deluge of demands coming from their children’s teachers.

“It’s just overwhelming. Everybody’s overwhelmed,” said Mawn, who aired her frustrations last week on a Facebook page for Wilmington residents.

“I understand a love for the arts but in a state of emergency, I can’t teach music and gym,” she wrote. “My children can play outside, in their own backyard or ride their own bikes in our driveway. That will have to count for gym.”

Around the same time, Sarah Parcak, a renowned archeologist from Maine, was drafting a lengthy, expletive-filled Twitter thread reiterating what she’d already told her son’s teacher: First grade was officially over for the year.

“We cannot cope with this insanity,” Parcak wrote. “Survival and protecting his well being come first.”

The parent rebellion is not at all fun for teachers, who have found themselves in a no-win situation since schools were closed in mid-March. First, they were hounded by some hard-charging parents who expected more daily structure and an immediate and effortless switch to online instruction. Teachers had to quickly develop new coursework and ways of presenting it, and jet into families’ living rooms via video conferencing, where their every move would be scrutinized.

Now, with teachers more regularly holding classes online, parents are pushing back, saying the expectations are unmanageable — particularly for younger children who can’t handle the technology on their own and need a parent by their side.

One mother reported that her Dorchester nursery school is offering twice-a-day Zoom meetings for her toddler and preschooler — a gesture that she appreciates but that she considers more trouble than it’s worth.

The first time they participated, she said, “it was like a nightmare.” The 4-year-old did not understand: “Why can’t they hear me? Why can’t I talk?” she said. When the girl did get time to speak, she grew shy and clammed up.

“And five minutes later she wants to do it and the Zoom call is over and then she’s hysterical,” the woman said.

One irony is that many parents have been schooled to limit young children’s screen times; now they’re being steered to it by preschool teachers.

It feels like some weird science fiction story, said the Dorchester mother

The story them goes on to quote one parent at length, who happens to be the leader of the Walton-funded Massachusetts Parents Union. she is not exactly typical because the MPU pays her a salary of $172,500 to advocate for charter schools and against teachers’ unions. Professor Maurice Cunningham, a specialist in dark money who is featured in SLAYING GOLIATH, has the story and the tax returns here.

A wise reader, who is anonymous, posted this comment a few days ago. I thought it was wise because we hear so many Disrupters cheering about “the end of schooling as we know it” when the reality is that most parents and students can’t wait for real school to start again. You don’t hear those same voices saying that no one will ever work in an office again; no one will every go to a concert or a play; no one will ever go to a physical store. They clearly have an agenda, and their predictions are their wishes, but they fly in the face of reality. Life goes on. It is never the same after an earth-shattering event such as a pandemic. But many things will not change. Who knows? Schools may even change for the better as parents show their gratitude to teachers and their public schools, and as the backlash against distance learning grows stronger, based on experience.

He or she wrote:

No one is calling for the end of grocery stores for Instacart, restaurants for takeout, church buildings for live streaming, physical stores for their online versions, theatre/sports/concerts for streaming, conventions for talking heads on video, clubs for solo dance parties on Zoom, renting office space for work at home, theme parks for Virtual Reality machines, etc. in the advent of COVID-19. But, so many think that this is a “great opportunity” to shift students away from school buildings.

“But education is broken.” Talk to people in any other industry, and they’ll tell you about the broken parts of those too. But they aren’t using COVID as a means to COMPLETELY change it. Yes, there will be a permanent uptick in grocery delivery, online shopping, a day or two a week to work from home, and videoconferencing as some people fall in love with the platforms and get used to them. There may even be a parent in a two-parent household where one was laid off, and they figured out that they could live on one income by getting rid of one of their car payments and so they decide to do virtual school.

BUT, society will be itching to get back into going to concerts, stores, conventions, theme parks, airplanes, sitting inside of restaurants, church, to the office, and SCHOOL!

David Deming, director of the Malcolm Wiener Center for Social Policy at the Kennedy School at Harvard, warns about the possibility of substituting online learning for real teachers.

He writes in the New York Times:

As the coronavirus pandemic forces schools and college campuses to go online, the delivery model of education — largely unchanged for centuries — has suddenly been disrupted.

This may seem like the acceleration of a permanent shift toward online learning, but I have my doubts. In fact, economics tells us that technology will make in-person education more valuable than ever.

At the moment, teachers from kindergarten through graduate school are struggling to take their classes online, and the initial results are, understandably, spotty. But the longer this mass experiment continues, the more familiar remote learning will become. And, has been predicted for many years, online performances by superstars are increasingly likely to replace more pedestrian in-person lectures.

This can go only so far, because other important aspects of education are best done by teachers in more intimate settings. Educators will increasingly be tutors, mentors and role models, and economics also tells us that these features of a great education will not scale up.

Therefore, I worry not about the future of teachers but of students. I fear that on-campus learning will become an increasingly important quality differentiator, a luxury good that only students with means can afford.

Consider that online education has been around a lot longer than Covid-19. According to the latest estimates from the Department of Education, 35 percent of college students took at least one course online before the pandemic, and this share has been growing steadily for more than a decade.

This spring, schools and universities had to move courses online with only a few weeks’ notice, and the results have often been ugly. Students face significant challenges, such as spotty access to the internet or an unstable living environment.

Yet the long-term prospects for online learning are good — up to a point. Many universities already offered high-quality lectures online before this crisis, sometimes through partnerships with organization like edX and Coursera. Khan Academy has offered free courses for younger learners. The increased flexibility of online learning has been especially important when students need to balance burdens like jobs or, right now, to care for themselves or relatives who have fallen ill.

After this crisis ends, online lectures will still be increasingly valuable, because they are known in economics as “nonrival goods,” meaning they are not used up as more and more people view them. For this reason, the very best lecturers can teach everyone at the same time. This could make lesser lecturers obsolete and should, at least to some degree, generate much-needed productivity growth in education.

This seems grim for teachers, but I don’t think it will make us obsolete, for two reasons.

First, demand for education is a moving target, and as people become more prosperous they typically want better education, not worse.

So while cost is important, it’s not everything. Bending the higher-education cost curve through online lectures may seem appealing, but the point isn’t to enable everyone to learn on the cheap. Rather, people will want better education for the money, and online lectures alone won’t do it.

This explains why massive open online courses, known as MOOCs, have largely failed to disrupt traditional education despite the hype. Lectures are part of education, but they are not the best part.

Second, as online lectures become better and cheaper, the other essential components of education will take more time and energy.

Within economics this is known as unbalanced growth: the tendency for resources to shift toward parts of the economy where productivity growth is lowest. It is partly why the bulk of U.S. employment has moved away from manufacturing and into the service sector and, in education, why tuition and salaries keep rising. Precisely because they are personal, services are hard to scale up — few people are interested in mass-produced child care, for example.

The personal services provided by educators include tutoring, individualized feedback and mentoring, and numerous studies, as well as countless individual experiences, show that such services are essential for learning.

Good teachers work with students individually or in small groups to diagnose and remedy specific learning gaps. A survey of nearly 200 educational experiments found that “high dosage” tutoring — defined as groups of no more than six students meeting at least four times per week — was one of the most effective ways to improve learning. High-frequency individual feedback also greatly improves student performance.

Teachers are critically important as mentors and role models as well, the studies show. Students are more likely to complete a college degree when teachers have high expectations of them. A female instructor greatly increases the performance of women in math and science courses and their subsequent interest in STEM (science, technology, engineering and mathematics) careers.

Furthermore, racial gaps in course performance are smaller in classes taught by professors from underrepresented groups. Yet the implications of this research extend even beyond race and gender. Mentors matter for everyone, and they can have a powerful impact on students’ life choices and career success. There is simply no technological substitute for these aspects of great teaching.

Because of unbalanced growth, efficiency gains in online instruction will cause educators to shift toward more personal forms of education. Moreover, what economists call “cost disease” tells us that the price of tutoring, mentoring and direct personal intervention will rise, even as lectures are provided more efficiently online.

If these trends continue unchecked, on-campus learning and intensive interaction between teachers and students may eventually become unaffordable for all but the wealthiest institutions and, probably, the wealthiest families.

Two changes are necessary to avoid this tragedy.

First, we must broaden access to institutions that can afford a high-quality on-campus experience. Second, universities under budgetary pressure should resist the temptation to think of online learning technology only as a means of cost reduction.

It is wonderful that technology has enabled millions of students to keep learning even when direct contact is impossible. But once this crisis ends, we will be better off if technology frees up precious class time so that educators and students can engage deeply with each other and build personal connections that will last a lifetime.

Nancy Bailey warns us to keep watch for the vultures who want to use the pandemic to attack and control public schools and teachers. They see an opportunity, and they are ready to pounce.

She writes:

There’s a movement underfoot to end the way children learn. Look carefully at who says “we need to reimagine” or “this is the time to reassess” schools. These can be signals from those who’ve led the charge to dismantle public schools for years. Like vultures, they’re scheming how to use this pandemic to put the final stamp of success on their privatization agenda.

Most parents and teachers can’t wait for public schools to reopen. Children miss their teachers, friends and their public schools. Teachers tirelessly work to assist their students from afar. Heartwarming stories flood social media about how children and teachers are coming together.

Many, including me, have implied that due to the virus there will be a renewed appreciation of what’s been lost. Public schools and the teaching profession we hope will return stronger and more appreciated. It’s especially important to have hope.

It’s also important not to be fooled. A frightening, albeit not unexpected, reality has emerged. Those who’ve foisted their ideology on public schools for years don’t care about heartwarming stories of success. They don’t see teachers as professionals, but as worker bees to carry out their digital transition plans. Their end is not our end.

Here are some signs.

The Controversial Opinion Piece

Thomas L. Friedman’s New York Times opinion piece describes what the next presidential cabinet should look like. He says We need a political system that mirrors the best in us. His idea of the best are billionaires who’ve hated public schools for years. They include Bloomberg, Gates, and a new secretary of national infrastructure, Walmart C.E.O. Doug McMillon. Ask how much infrastructure funding would go to public schools with the CEO of Walmart in charge.

Friedman suggests Laurene Powell Hobs for Secretary of Education, despite the failure of her $100 million XQ Super School Project to reinvent the high school. Just what we don’t need! Another billionaire who was never an educator as Secretary of Education!

Then there is the money grab by the charter industry, which has decided that charter schools are really small businesses and should get a chunk of the $2 trillion coronavirus relief fund, intended for struggling employers.

And even more vultures. Watch out!

As usual, Bailey offers sage advice.

During her tenure as Secretary of Education, Betsy DeVos has taught the public many lessons, most of which she did not intend. Her radical agenda educated the public about the privatization movement and its ambition to cripple public schools. She taught us that there really are people who put the profits of for-profit colleges above the students who were defrauded by them.

PeterGreene says she taught us why the Secretary of Education should be an educator.

He quotes a recent conference call that’s head with reporters. One thing is clear: she has no empathy or understanding of those who work in the schools. She is utterly indifferent to their knowledge and experience.

He writes:

Meanwhile, privatizers are chomping at the virtual bit to get students shoved into more profitable avenues of education-flavored products, like her old friends at the Heritage Foundation who are cheering her on to keep pushing the product because this is ed tech’s Katrina and by God they are going to cash in or know the reason why.

The Koch-funded Mercatus Center has more of the same. “Leverage the near-ubiquity of cellphones and internet to deliver instruction online,” but near-ubiquity is a lame measure, indeed. I imagine that none of these deep thinkers would like to be shot into space in a rocket that contains a near-ubiquity of oxygen tanks nor live in a home with a near-ubiquity of food. Worried about students with special needs? Senior policy analyst Johnathan Butcher reads the fed instructions as saying, “Give it a shot, but hey, if you have to leave them, leave them with our blessing.” Butcher adds “Parents, taxpayers, and policymakers should not allow traditional schools to claim they do not have the resources or expertise to deliver instruction online” based on God only knows what. And he touts the Florida Virtual School, Florida’s experiment in cyber-schooling that just keeps failing upward because Florida’s political leaders would rather finance a profitable turd than support public education.

In short, the amateurs are out in force, yammering about how schools should now see things their way, even though they don’t know what the hell they’re talking about.

It would be great, in the midst of all this, to be able to turn to a secretary of education who actually knew something–anything– about the inside of a classroom, who actually had a grasp of the many issues involved in the current crisis. I don’t mean to pick on DeVos, who is basically the Herbert Hoover of education right now– I can’t think of any secretary of education, not Arne “Katrina is super-duper” Duncan, not John King, not Rod Paige, not any of them, who would be worth a spoonful of rat spit right now.

But we could really use someone who knows what they’re talking about and isn’t just salivating at the chance to push some more anti-public ed policies. Of course, what any classroom teacher would know includes this– that when times get tough and crisis rear their heads, you can absolutely depend on the government bureaucrats to be largely useless, and you’d better figure out how to navigate this on your own. Which sucks, but it’s one of the many “hard things” that teachers already do, all the time.

We have known for a long while that the worst scandals in the charter sector are intertwined with online learning and cyber charters. Consider the bankruptcy last year of ECOT (the Electronic Classroom of Tomorrow) in Ohio, whose owner collected $1 billion from the state over nearly 20 years, but declared bankruptcy rather than pay the state $60 million for inflated enrollments.

Then there is the infamous A-1 scandal in California, where the owners and several cooperating school districts were indicted in San Diego nearly a year ago for the theft of $50 million from the state, a scheme that involved phantom students.

Yet here we are in the midst of a pandemic and most schools have been shutdown to protect students and staff from exposure to the coronavirus. Almost overnight, millions of students were required to continue learning by going online. The platforms are different, but tens of millions of students are engaged in distance learning.

Kathleen Porter-Magee of the Thomas B. Fordham Institute sees this asa fortuitous moment, an opportunity to revolutionize education. She calls it “A Revolution in Education, Born of a Necessity.”

She says, seize the moment.

She writes:

Said more simply: Those working “in the arena” to run great schools and support great teachers are charging full steam ahead to make the most of this period of remote learning. Those who have been quick to dismiss distance learning as “ineffective” are looking in the rearview mirror and imagining a world where past must be prologue, rather than embracing the innovation that this moment may well have sparked.

You will not be surprised to learn that I disagree. From what I see and read and hear, I believe that parents want to get back to their own work. They don’t want their children home all the time, learning at a screen. Those who want to home school are already doing it. More important, I think that students must miss their friends, their teachers, their social life, their teams and activities. Home Alone is a drag.

And then there is the inconvenient CREDO study of 2015, which found that students in virtual charter schools fell behind their peers in brick-and-mortar public schools. In a school year of 180 days, the online students lost 44 days in reading and 180 days in math.

If you want our whole society to go backwards, distance learning and cyber schooling will do it.

Eighteen years ago, a far-sighted teacher in Los Angeles presciently warned that distance learning would never be an adequate substitute for human interaction between teachers and students.

Alan Warhaftig retired as a teacher in 2017. Education Week gave him permission to repost this article,and he in turn gave me permission to post it.

Educators may be pillars of the community, but their discourse is as mercurial as Paris fashion. Desperate to find a magic bullet to cure education’s woes, many are willing to embrace new curricula and unproven pedagogies, believing that anything different must necessarily be good. Educators’ current fascination with technology is a vivid example.

There was a time, not long ago, when advocates of educational technology gushed about the prospect of schoolchildren exchanging e-mails with world-class experts on everything. The idea was exciting, even if these world-class experts were hard-pressed to find time to reply to e-mails from each other, let alone from tens of millions of American schoolchildren. Eventually, that rosy vision receded into the distance.

Today, proponents of technology deride traditional schools as limited by a calendar determined by the requirements of agriculture and a delivery system that mimics factories from the turn of the previous century. From this critique, which rings true with most educators, they leap to the conclusion that these limitations render traditional schools wholly inadequate to prepare students for the information age—as if the future no longer required graduates to read, think, write, and solve problems using mathematics, at least not if they developed these abilities using paper and pencil. This parallels the insistence, by some “new economy” market analysts at the height of the dot-com frenzy, that traditional bases for valuing companies were no longer relevant.

As an alternative, technology advocates envision “anytime, anyplace” learning customized to the needs of the individual learner. Grounded in constructivist pedagogy, in which teachers are guides rather than the primary purveyors of content, they see technology enabling a real-time dynamic between assessment and curriculum. Assessment would not have to wait for teachers to grade papers, and the next curricular step would be determined individually, based on computer-graded assessment. Reports, calibrated to state standards, would be available to parents via the Internet on a 24-7 basis. While the experienced teacher’s eyebrows rise at the faith being invested in multiple-choice assessment—arguably already too prominent in standardized tests such as the Stanford Achievement Test, 9th Edition—this educational equivalent of the automated battlefield appears a neat little package to those who have never taught or who have forgotten how they themselves became educated.

The exemplar of “anytime, anyplace” learning is online coursework to enrich traditional schooling. In fact, the potential of online education is intriguing, even if current technology and course design are primitive. Imagine students in a remote town with a high school too small to offer Advanced Placement courses in subjects that fascinate them. For such students, or for students whose health renders them housebound, online courses can do for education what the Sears catalogue did for shopping: Place isolated learners on a level playing field with their counterparts at elite urban and suburban schools.

These sensible uses, however, are not a large enough market to sustain businesses that provide online education; therefore, a far grander notion—of cyber schools as alternatives to traditional schools—is being actively promoted by powerful, politically connected entrepreneurs, including former U.S. Secretary of Education William J. Bennett. Their goal, to access public funds to pay cyber school tuition, dovetails nicely with the agendas of charter schools, the voucher and home schooling movements, and school districts that regard online schooling as providing less expensive alternatives to building enough “brick and mortar” schools to accommodate population growth.

Money aside, before society rushes headlong into cyber schools, we must consider whether this is the education we want for children. In 2002, no serious educator can claim that online instruction is of the same quality as competent face-to-face instruction. Cyber schooling is rarely suggested for elementary and middle school students, as even its most enthusiastic promoters would agree that young children need the social experiences of a real classroom. Developmental concerns, however, do not end with the 8th grade; indeed, development enters an especially dangerous phase as adolescents are attracted to emotional and behavioral extremes just as their potential to do harm reaches new heights. Shakespeare had it right in Sonnet 18: “Rough winds do shake the darling buds of May.”

The purpose of high school education is not merely to implant information and develop skills. The young people I teach are becoming aware that there is a world beyond their neighborhood, and that they are part of a rich and complex sequence of events that began long before they were born and which will have implications far into the future. This understanding is not easy to acquire, and breakthroughs in understanding can engender confusion and even pain.

Education is a human enterprise, and while revelations certainly occur while walking on the beach or sitting at a computer, the bulk of academic understanding is best acquired in a classroom—in a community of fellow learners. Students also learn essential life skills in a classroom, including how to interpret meaning—not just in words, but also in voices, eyes, and body language. Shy children emerge from their shells, and aggressive children acquire gentleness and polish. High school can be a dreadful milieu, but parrying insults and ignoring stupidity are useful preparation for adulthood, while fleeing traditional schools may only postpone problems and deny opportunities to develop resilience.

Virtual community has value, but only for those who have learned to be members of real communities. A cyber prom is no substitute for social experiences that were formative in previous generations, and cultural consequences are not factored into the business models of cyber entrepreneurs. Real community has a normative effect on those who tend to extremes: Those who veer too far from accepted norms must moderate their views and behavior if they want others to associate with them. Virtual communities do not encourage moderation in the same way. The Columbine High School shooters found validation for their extreme views in the virtual world. The anonymity of chat rooms and discussion groups encourages extreme expression; for most, this constitutes harmless venting or a tasteless exercise of free speech, but unstable participants can be egged on, and sometimes go tragically over the edge.

As I teach, I determine the next step from the reactions of my students. Did they understand what I just said? Why is there a question in Clara’s eyes, while John seems to have gotten it? In my experience, John was more likely to have been confused by what I said, and Clara is one of my most perceptive students. Is Clara’s question directly related to the material, or has the material activated emotions from another part of her life? (I know that she’s in therapy, though she doesn’t know that I know—and she didn’t look her normal self when she walked into the room.) Good teachers know their students very well and adjust their teaching to achieve optimal results.

Good teachers also thrive on daily, face-to-face contact with students, even if working conditions are far from ideal. In my district, the average high school teacher has between 120 and 200 students. If I could earn comparable pay and benefits to teach 50 students online, and if wearing sweatpants to work were a high priority, I might be tempted. Unfortunately, online education would be prohibitively expensive if each teacher (paid at least $60,000 per year, including benefits) taught only 50 students. If the online teacher had to teach 120 to 200 students, the job would be nearly unbearable—all of the work (more, actually) and a fraction of the human contact, none of it face to face.

As a learning medium, online education is flawed. Designers of online courses labor to create a simulacrum of community, but community has more dimensions than software can emulate, so many participants find they are not engaged and conclude that online learning is not for them. As a substitute for face-to-face discussion, asynchronous threads appear to be inherently less efficient. The primary way to participate in an online class is to post messages. If a student logs on to a class with 30 participants, a large number of messages are likely to have been posted since he or she last logged on. If the fifth message prompts agreement, the options are to either immediately post a response or continue to read messages before coming back to that fifth message. It is far easier to reply immediately. Unfortunately, by the time the student has read the rest of the messages, there might be many messages that echo the same sentiment but add little substance. This duplication does not occur in face-to-face discussions, because everyone in a room can readily assess—from nodding heads—whether or not there is agreement.

The rush to bring technology to education is motivated more by commerce than evidence of educational value. Human beings were learning for many millennia before computers and the Internet, and it would be shortsighted to abandon this wealth of experience in favor of the unproven potential of a combination of technologies that has been available to schools for only about five years. The result will be a colossally expensive failure if pilot programs and properly designed research do not precede broad implementation.

If society is obligated to educate children, it must provide sufficient schools and teachers. The schools need to be clean, safe environments that welcome young people—not drive them to home schooling or cyberspace. The teachers need to be caring adults able to passionately convey both their subjects and the value of becoming an educated person. Only after this commitment has begun to be fulfilled—and technology and course design advance significantly—will cyber schooling find its proper place in the repertoire of educational options.

_______________________________________________________________________
Alan Warhaftig retired in 2017. He was a National Board Certified English teacher and longtime magnet coordinator at the Fairfax Magnet Center for Visual Arts in Los Angeles. He may be reached at amwlausd@gmail.com.

© 2002 Editorial Projects in Education Vol. 21, number 38

Maureen Downey of the Atlanta Journal-Constitution interviewed me about my thoughts about what might happen after the nightmare pandemic that has changed our lives. Would more parents decide to homeschool their children? Would distance learning replace the school as we have known it? Would policy makers take a new view of standardized testing?

Here are my answers.

Veteran journalist Andrea Gabor writes that students and schools are not ready for the sudden transition to online learning.

Gabor writes:

Online instruction has arrived overnight in U.S. schools. And nobody’s ready for it.

The problem isn’t just that school systems shuttered by the coronavirus pandemic suddenly face the huge challenge of improvising home-schooling routines on an unimagined scale. Students everywhere lack access to online tools.

Many can’t afford them. And even where poverty isn’t the main barrier, few schools have developed a sophisticated digital capability. The promise of a technology revolution that would customize K-12 education to each student’s needs was sidelined early on by efforts to use technology to undermine unions, replace teachers and increase class size, alienating many educators.

Training has been spotty and has left teachers and administrators unprepared. Scandals have plagued both for-profit online K-12 schools, which consistently underperform their brick-and-mortar counterparts, and for-profit online colleges. Meanwhile, the idea that universities like Harvard and the Massachusetts Institute of Technology could deliver elite instruction to the masses through the massive open online courses dubbed Moocs was undermined by media hype.

Especially for elementary and high schools, where large-scale systematic research on online learning has been sparse, the online-education experiment set off by the coronavirus offers an opportunity — one that won’t be fully realized until the crisis is over — for state and local governments to assess how educators married technology and teaching on the fly. As they invent their virtual classrooms, teachers and districts also have a unique opportunity to document what works and what doesn’t and to seize back the momentum from philanthropy-backed organizations that have sought to redefine public education.

As schools and colleges gather students in virtual meetings using Zoom or Google Classroom, one key obstacle to online education has come into sharp focus: The shortage of computer access and internet connections in high-poverty urban centers such as Miami and Los Angeles, where about 15 percent of students lack computers or internet access, and in rural areas, including vast swaths of the South.

The Los Angeles Unified School District has enough devices for only about two-thirds of K-12 classes, prompting the superintendent to ask the state for $50 million to supply the remaining students with tablets, and local internet providers for free access for L.A.-area families, about one-quarter of whom have no broadband access.

In New York City, an estimated 114,000 children live in unstable housing, including homeless shelters where WiFi is sparse. The education department is expecting to roll out 300,000 internet-enabled iPads, even as some principals emptied their laptop carts so kids could take home devices before schools closed.

Colleges also are wrestling with equity and access issues. The City University of New York initially suspended classes for one week to allow faculty to retool courses for distance learning. Another break announced last week was prompted by the need to get laptops and tablets to students who need them, and to forestall the possibility that students without technology access might drop out.

At Los Angeles community colleges, the nation’s largest community college district serving 230,000 mostly poor students, classes also have been postponed as schools scramble to purchase and distribute technology to students and faculty. Fewer than half the system’s instructors have had any training in distance learning.

Before the crisis, web-based courses and technology platforms such as Blackboard were in use on almost every U.S. college campus. College rankings are based in part on the quality of technology infrastructure and connectivity.

Less is known about the scope of technology used in K-12 schools. About 310,000 students are enrolled in virtual schools, and another 420,000 students in brick-and-mortar schools take at least one online course from state-sponsored digital programs. But there’s little research on the vast number of students who use technology in classrooms with a live teacher according to the Aurora Institute, which studies educational innovation.

A 2010 study, one of the last to focus on the impact of online education on U.S. high schools, found that while online courses were then widely used to make up for lost academic credits, the quality of these courses was iffy. Students’ lack of self-discipline and command of math and reading skills may be another obstacle. Online courses are more successful when they allow schools to provide courses they otherwise could not.

Yet an international comparison of 15-year-olds in 31 countries found that “where it is more common for students to use the internet at school for schoolwork, students’ performance in reading declined.”

Earlier online experiments, such as New York City’s Innovation Zone, launched in 2010, demonstrate both the challenges of designing engaging online education programs and why a chief benefit of technology is to expand connections among students, teachers and the outside world.

The most successful iZone schools were educator-led efforts reliant on philanthropic funding that used technology as part of a broader strategy to rethink curriculum — in particular to develop interdisciplinary projects in longer time-blocks than the traditional 50-minute class, and to use technology to reach beyond school walls. For example, at Manhattan’s NYC iSchool, one nine-week module had students work on an exhibition for the National September 11 Memorial and Museum at Ground Zero. They began by studying the history of conflict between Islamic and Western civilizations. Students then used videoconferences to interview young people around the world about their views of the terrorist attacks.

Ultimately, the iZone expanded too rapidly and eventually unraveled — though the best schools continue to pursue innovative education strategies.

Fostering person-to-person connections using apps like Zoom and Google Classroom are especially important now. Teachers accustomed to dominating classroom discussions will find that difficult. Instead, with standardized tests suspended and test-prep pressures eased, teachers can assign independent or small-group projects using phone and video for feedback.

Tools like Google docs also “have the capacity to significantly improve teacher feedback and interaction with students,” says Nick Siewert, a consultant with Learning Matters. This is a time for educators and districts to document their education-technology experiences. After the crisis, the U.S. should finance systematic research on what worked and what didn’t, and expand its internet-funding programs.

Andrea.Gabor@baruch.cuny.edu

Valerie Strauss writes here about a growing exodus from the Zoom platform, which benefits Microsoft’s Teams.

She writes:

Some school districts around the country have started to ban the use of Zoom for online learning from home during the coronavirus crisis because of growing concerns about security, and others are reassessing how and whether to use the teleconferencing platform.

Days after the FBI issued a warning to the public about the “hijacking” of online classrooms and teleconferences, the New York City Department of Education, which runs the largest school district in the country, said teachers should no longer use Zoom and should instead work through Microsoft Teams.

Other school districts, too, have banned Zoom or are trying to beef up security around its use. Clark County Public Schools in Nevada said in a statement that it had decided to “disable access to Zoom out of an abundance of caution due to instances of hacking that created unsafe environments for teachers and students,” but that it was looking at options to that might allow it to resume access.

Asked about the school districts that are banning its platform, Zoom said in a statement:

We are deeply upset to hear about the incidents involving this type of attack and we strongly condemn such behavior. Starting on March 20, we have been actively educating users on how they can protect their meetings and help prevent incidents of harassment through features like waiting rooms, passwords, muting controls and limiting screen sharing. We have also been offering trainings, tutorials, and webinars to help users understand their own account features and how to best use the platform. We are listening to our community of users to help us evolve our approach — for example, we recently changed the default settings for education users to enable waiting rooms by default and ensure teachers by default are the only ones who can share content in class. Finally, we encourage users to report any incidents of this kind directly to https://support.zoom.us/hc/en-us/requests/new so we can take appropriate action.”

The FBI issued a warning to the public earlier this week about the “hijacking” of online classrooms and teleconferences after it received reports of disturbances by people shouting racist and threatening language and displaying hate messages. It said saboteurs were hacking into online meetings in a phenomenon now called “Zoombombing,” because Zoom has become the most popular teleconferencing choice for K-12 schools and colleges and universities during the pandemic.

Concerns about online security have been rising as most of the nation has moved to online education, with school buildings closed to try to stem the spread of the novel coronavirus that has stopped public life around the world. Schools have rushed to put together online lessons and programs, sometimes without strict security filters. There have been numerous reports of intruders disrupting classes and school meetings, from elementary school to higher education.

For example, University of Florida President W. Kent Fuchs reported an intrusion of a student government meeting by someone who displayed racist messages, swastikas, pornography and death threats.

W. Kent Fuchs

@PresidentFuchs
Just reported to me that this evening UF’s Student Government meeting was Zoom Bombed with racist messages, swastikas, pornography and death threats. I condemn these horrific messages of hate. I have asked UF IT and UF PD to investigate. COVID-19 and hate will be defeated.

Why would anyone engage in such unethical behavior?