The College Board offered 45-minute Advanced Placement tests online for 1 million students, but at least 10,000 of those students submitted their test answers and they were rejected. The College Board blamed the failure on the students’ browsers and said they were “only 1%” of all test-takers. Shrug. We have to take the College Board’s word that the technical failure was limited to 10,000 students, who must take the test again.

Aidin Vaziri of the San Francisco Chronicle wrote:

AP testing meltdown dismays high schoolers, who may have to retake tests

Michele Glazer Jones’ daughter, a junior at San Francisco’s Ruth Asawa San Francisco School of the Arts, spent months studying for her Advanced Placement calculus exam.

But with the high-stakes tests moving online for the first time ever due to the coronavirus pandemic, a widespread technical glitch may have wiped out all her effort.

The exams, which help determine whether students earn college credit for high school coursework, rolled out this week. After the first two days of testing, frustrated teenagers and their parents took to social media to vent about a glitchy system that prevented some students from submitting their finished work — and lack of support from the College Board, the non-profit organization that administers the exams.

“My daughter was absolutely hysterical,” Jones told The Chronicle, saying the AP website would not accept a digital image of the completed exam before timing her daughter out of the system. “I sat on hold waiting for them for 45 minutes before (her daughter) said, ‘Don’t bother, I’ll take it again.’

Ava Osborn, a senior at Oakland Tech who took her AP physics test on Tuesday, was also confounded by the online testing system and could not get answers when her answers failed to process correctly.

“We spent two hours on hold with the College Board and the woman on the phone basically said she couldn’t help me,” Osborn said. “I still haven’t been able to file for the makeup test.”

The College Board said on Tuesday that approximately 1% of the more than 1 million students who took the exams, given in 38 subjects, encountered technical difficulties.

That’s roughly 10,000 kids who prepared, paid $94 each and sat through the 45-minute online program.