A reader sent in a link to a PBS documentary about a middle school in the Bronx that faced the problems of its students and addressed them. Note that the school had guidance counselors:

Check out this 13 minute PBS documentary! This is what it is all about. Not markets. Not test scores. Do these teachers and administrators look at their students as a “customer”? Teaching is a profoundly human experience which involves engaging with students to show them things they did not know they could do!The Middle School Moment
A new PBS documentary illuminates success of a Bronx schoolhttp://www.pbs.org/wgbh/pages/frontline/education/dropout-nation/middle-school-moment/