Archives for category: Bloomberg, Michael

This teacher began her second career during the Bloomberg era.

She writes:

“I started working as a teacher for the NYCDOE during the Bloomberg regime (“second” career). It is, unfortunately, the ONLY regime that I worked as a teacher in. Previously, I had worked in the corporate world.

“From the beginning, it was obvious to me what Bloomberg was trying to do. I had seen it in the business world. “Starving” schools of programs, supplies, books, etc. It’s a tactic used by retail chains and corporations that want to close unproductive stores or offices ( in terms of sales). When I mentioned this to people I had worked with, many did not believe that what Bloomberg was doing could actually happen.

“And, it did- closure of many public schools, staff and students displaced, strong arm “business” tactics used, by skewing “data” to make it appear that schools were “improving” under this arrogant and distasteful Mayors’ policies, while trying to break the union and underserving the students.

“What surprises me most of all is how so many people acquiesced to all this, though there are a few groups that did not, and attempted to fight this Bloomberg juggernaut.

“Frankly, I’m tired of it all, and am looking forward to retiring in three years. If the next Mayor of NYC truly values education for the citizens of this city and the nation, the first step would be to undo ALL of the Bloomberg “reforms” and make the PUBLIC schools what they should be, places where the PUBLIC truly has input and say in how the schools are run, and let educators do their jobs unfettered without fear of reprisal and fear of losing their jobs.”

I was invited to write about the changes that the next mayor of New York City should. Make in the education system.

This is what I wrote.

I begin thus:

“My grandson starts second grade in a Brooklyn public school, so I hope to see real change in the city school system, not just for his sake but for the benefit of all the 1.1 million students.

“By real change, I mean a new vision for education. I mean a shift away from the failed policies of the past decade that have turned our public schools into testing factories.

“Today, our schools are spending hundreds of millions of dollars on testing and test preparation that should be spent instead on reducing class size, enriching the curriculum, and giving extra help to the students who need it.

“Polls show that only 1 in 4 New Yorkers think the schools have improved after a decade of heavy-handed testing and accountability. They are right.”

Meanwhile Chancellor Dennis Walcott has been speaking to business groups and penning opinion pieces warning that any deviation from the status quo of high-stakes testing, closing schools, and privatization would be a disaster.

Hopefully, a new mayor will bring fresh ideas.

The status quo of the past decade has left too many children behind, while destabilizing communities and demoralizing teachers.

It is time for a change.

Mayor Michael Bloomberg will leave office on January 1 after 12 years as mayor of the nation’s biggest city. His legacy will not be the transformation of the school system. If anything, he blew up the system, eliminated supervisors, closed schools, opened new schools, cheered the growth of the charter sector (which ironically is out of his control), opened hundreds of new schools, and used test scores as the measure of very school.

It didn’t turn out all that well, as this informant reports. He or she works in the headquarters of the Department of Education and has an aversion to boasting and false self-praise.

Informant writes:

“A Tale of One City and Two School Systems: How the Next Mayor Can Become the True Education Mayor

“Michael Bloomberg, the soon-to-be ex-mayor of New York City, has touted his education policies as a success for the students of the city. His political appointees at the Department of Education repeat such claims in endless speeches warning of dire consequences if the next mayor does not continue those exact policies. But the numbers tell a story of inequity across New York City schools.

A sampling of such facts includes:

SAT scores- in only 28 out of 422 schools with reported data did the average critical reading score match or beat the national average score of 496 in 2012. In only 31 out of 422 schools with reported data did the average math score meet or beat the national average score of 514. Only 28 schools had scores that meet or beat the national average of 422 in reading.

Advanced Placement exams- in over 40% of schools not a single student took and passed an AP exam last year. In only 56 schools out of the 468 with reported data did more than 50% of students pass the AP exams they took. And only 8 schools account for over half of the number of AP exams New York City students passed last year.

High school Advanced Regents Diploma graduation rate- only 20 schools out of 419 with reported data had 50% or more of their students graduate with this college preparatory diploma last year.

College readiness- in only 30 schools out of 407 with reported data did 50% or more of students graduate with Math and English score that New York State consider indicative of college readiness.

Now if the next mayor were to continue Bloomberg’s policies and those of his appointees at the New York City Department of Education headquarters fingers would be pointed at “bad” teachers, “corrupt” unions, and “bad” principals. But what the next mayor really needs to do, if the true interests of New York City children are to become the center of education policy, is change the culture of the bureaucracy that runs the system.

Let’s look at another set of numbers. According to the latest data 55 “networks” support New York City’s 1600 public schools. In 16 of these 55 networks less than half of the principals are very satisfied with the level of support they are receiving (this obviously underestimates the true level of dissatisfaction as few principals feel that they can respond truthfully to supposedly anonymous surveys sent to their Department of Education email accounts).

Bloomberg claims that principals are CEOs of their schools. Does that mean they can fire the bureaucracy that isn’t supporting them?

These networks are rated on a scale of 1-4 (corresponding to ineffective, developing, effective, and highly effective) that is supposed to measure their performance in areas such as support and operational services. 19 out of the 55 networks were ineffective or developing (again this obviously underestimates the true level of bureaucratic fumbling and inefficiency schools are subject to). What does Bloomberg have to say to the hundreds of thousands of students whose schools are being helped by less than effective networks?

Financial shenanigans abound as well. “Fair Student Funding” was introduced 6 years ago under which schools are supposed to receive additional funds for students based on individual student needs. So a school would receive additional funds for a student who is an English Language Learner or a student who requires academic intervention. But in practice schools are given only a certain percent of the funds they are entitled to. And that percent can range from 80 to well over 100%. Care to hazard a guess as to which schools receive 100% or more of their funding? One group is the new schools that Bloomberg considers central to his educational legacy. The one million New York City children in schools that were not created during Bloomberg’s years in office have had to make do with less than their due.

So what is the next mayor to do?

Implement a truly fair approach to school funding under which all schools receive the full level of resources they are entitled to.

Tear down the bureaucratic structure created by Bloomberg that seems effective only at pointing fingers.

Replace the structure with teams of experienced and excellent educators who are willing to support teachers and school leaders and work directly in classrooms and schools.

Recreate the Teaching and Learning Division that was destroyed under Bloomberg.

Then provide schools with the Common Core curriculum and supports that teachers have been clamoring for, but that the current bureaucracy does not want to sully their hands developing, preferring to blame teachers for not doing it themselves.

Deemphasize testing, expensive consultants, no bid contracts, a bloated bureaucracy, and the musical chairs game of closing schools, opening schools, and then closing the schools that were just opened.

Emphasize pre-K programs and arts and cultural opportunities for students.

Put children first.

In an interview with New York magazine, outgoing Mayor Michael Bloomberg accused frontunner Bill de Blasio of running a “racist” campaign. He graciously conceded that de Blasio is not a “racist” personally, just that his campaign is racist.

He accused de Blasio of appealing to the black vote by showing off his biracial family. The website Buzzfeed was quick to point out that Bloomberg knew how to play identity politics too.

What bothers Bloomberg is that de Blasio may well be his successor and has shown no deference to Bloomberg. In fact, he has been the mayor’s sharpest critic. What an insult to Bloomberg!

So what does the mayor do? He says that the de Blasio campaign is racist.

Why? Because de Blasio has a biracial family, and he has made commercials with his handsome son who sports a big Afro. How dare he show off his mixed-race children! According to the mayor, that’s not fair: it’s racist!

But whose children and wife should be in his commercials if not his own?

Would anyone think twice about any other candidate showing off his wife and children?

Jose Vilson is one of New York City’s best teacher
bloggers. In
this post, he notes that Mayor Bloomberg
experienced two
major setbacks within a matter of days: First, his education legacy
collapsed along with the new state test scores showing that most
students are “failing.” The Mayor felt compelled to defend the
lower scores, calling them “very good news,” when he should have
been calling foul play. Second, a federal judge said that the
Mayor’s prized policy of allowing police to “stop and frisk” anyone
at any time was unconstitutional, and ordered that the Police
Department must be monitored to see that it carries out stops in a
legal manner, one that is not racially discriminatory. Vilson
brilliantly connects these two seemingly disparate results. He
could not believe that most of his own students had “failed” and he
was suspicious of just how high the bar was raised and whether it
made any sense. Time to stop and frisk the test scores, not young
men who happen to be black or Hispanic and minding their own
business. For a terrific round-up of the best blogs about New York
State’s testing fiasco, read
Larry Ferlazzo’s roundup
. Larry is a master cataloguer of
all things education.

Aaron Pallas is one of the wisest education scholars in New York, and therefore (as we New Yorkers all believe) in the world.

He consistently brings a fresh perspective to the unfolding drama and spectacle that is now U.S. education.

And he is one of the few academics willing to enter the arena and engage with current events.

That is one of the clear benefits of tenure.

In this post, Pallas says that he predicted--with uncanny accuracy–how proficiency rates would change as a result of the Common Core tests.

He also notes the incomprehensible glee with which Joel Klein and Mayor Bloomberg reacted to the news that only one in five students of color are considered “proficient” after a full decade of their policies.

As he observes, Mayor Bloomberg sees everything on his watch as good news, whether scores go up, stay the same, or go down.

Pallas writes:

Here’s the dirty little secret: no one truly understands the numbers. We are behaving as though the sorting of students into four proficiency categories based on a couple of days of tests tells us something profound about our schools, our teachers and our children. There are many links in the chain of inference that can carry us from those few days in April to claims about the health of our school system or the effectiveness of our teachers. And many of those links have yet to be scrutinized.

Does Mayor Bloomberg understand the numbers? Perhaps he’d care to share with us the percentage of children in each grade who ran out of time and didn’t attempt all of the test items, and the consequences of that for students’ scores. Or how well the pattern of students’ answers fit the complex psychometric models used to estimate a student’s proficiency. Or how precisely a child’s scale score measures his or her performance. Or how many test items had to be discarded because they didn’t work the way they were intended. Or what fraction of the Common Core standards was included on this year’s English and math tests—and what was left out.

These are just some of the factors in the production of the proficiency rates that have been the subject of so much attention. And the properties of the test are just one link in the chain.

Hmmm. When no one understands the numbers, not the Mayor who is in charge of the schools, not the scholars who study the schools, not the State Education Department, no one: What does that mean?

 

Judith Shulevitz has written
a brilliant
essay in “The Néw Republic” about the
corporate and political leaders’ infatuation with “disruption.” It
is “the most pernicious cliche of our time.” She identifies its
author, Clayton Christenson, and shows how it explains some
technological change yet is now used in policy circles to undermine
and privatize public functions. Shulevitz observes: “Christensen
and his acolytes make the free-market-fundamentalist assumption
that all public or nonprofit institutions are sclerotic and unable
to cope with change. This leads to an urge to disrupt,
preemptively, from above, rather than deal with disruption when it
starts bubbling up below….they don’t like participatory democracy
much. “The sobering conclusion,” write Christensen and co-authors
in their book about K–12 education, “is that democracy … is an
effective tool of government only in” less contentious communities
than those that surround schools. “Political and school leaders who
seek fundamental school reform need to become much more comfortable
amassing and wielding power because other tools of governance will
yield begrudging cooperation at best.” This observation leads to an
enlightening discussion of the Broad-trained superintendents and
their love of disruption. When they move into districts to impose
transformation and disruption, they sow dissension and turmoil.
None of this is good for children.

Blogger Edward Berger has a test for those who claim to be reformers.

What do you know about teaching? How long did you teach? What gives you the authority to tell teachers how to teach? And that’s just the beginning.

He concludes that most reformers are quacks.

Despite the fact that the new Common Core tests showed that only 26 percent of students in New York City “passed” the new state tests in reading, and only 30 percent in math, Mayor Bloomberg hailed the sharp decline in test scores as “very good news.”

The scores were especially grim for black and Hispanic students, as well as students with disabilities. The achievement gaps on the tests were very large.

“In math, 15 percent of black students and 19 percent of Hispanic students passed the exam, compared with 50 percent of white students and 61 percent of Asian students.

Students with disadvantages struggled as well. On the English exam, 3 percent of nonnative speakers were deemed proficient, and 6 percent of students with disabilities passed.”

Despite the drop in scores, Mayor Michael R. Bloomberg appeared on Wednesday at a news conference just as he had in years when results were rosier. He rejected criticisms of the tests, calling the results “very good news” and chiding the news media for focusing on the decline. He said black and Hispanic students, who make up two-thirds of the student population, had made progress that was not reflected in the scores.”

The mayor saw the upside of the scores. The lower the scores, and the higher the bar, he reasoned, the harder students would work to improve their test scores in the future:

“We have to make sure that we give our kids constantly the opportunity to move towards the major leagues,” Mr. Bloomberg said.

Marc Epstein has been teaching in the public schools for almost two decades.His articles on school violence, curriculum, and testing have appeared in most of the New York papers, the Washington Post, Education Next, and City Journal. He is a regular contributor to the Huffington Post.

 

 

Public Education And The Next Mayor

—Facts are stubborn things; and whatever may be our wishes, our inclinations, or the dictates of our passions, they cannot alter the state of facts and evidence: John Adams

 

With less than six months to go in his tenure, Michael Bloomberg is intent on chiseling his overhaul of the New York City schools in stone. Bloomberg’s control of the schools is unprecedented. He has enjoyed absolute suzerainty over the largest public school system in the country, with increased expenditures of over $120 billion dollars over the past eleven years. There was no board of education to veto his administrative restructurings, question no-bid contracts, or approve his choice of chancellors to oversee the day-to-day operation of the school system.

 

So with his reputation as the consummate entrepreneur on the line, it comes as no surprise that Bloomberg would craft a Pharonic dynastic history of sorts to validate his radical overhaul of the school system at such great cost to the taxpayers.

 

This past May, Javier Hernandez of the New York Times reported that Dennis Walcott, the schools chancellor, warned that the school system risked falling into disarray should any of the Democratic candidates for mayor dare to tinker with Bloomberg’s reforms. “Halting the momentum of this extraordinary transformation would be a tragedy,” Walcott suggested to an audience of over a thousand school administrators gathered at Brooklyn Technical High School.

 

In the same article Hernandez stated that the schools’ chief academic officer Shael Polakow-Suransky was so distraught that a rollback of Bloomberg’s policies by his successor might be in the offing, that he phoned Kaya Henderson, the head of the Washington D.C. schools, to ask her advice.

 

Why someone so convinced of the rightness of his actions would consult the successor to Michelle Rhee is something of a puzzle. After all since Rhee’s departure a series of embarrassing accusations and investigations, including massive administrative doctoring of test results, has tarnished the Rhee miracle.

 

And this brings us to the crux of the matter. Will the next mayor have a realistic comprehension of what the consequences of the Bloomberg education reforms are and how profoundly the school system has been transformed under his tenure?

 

The problems the new mayor will face are exacerbated by the sui generis nature of Bloomberg’s mayoralty. Bloomberg, listed by Forbes as the 10th wealthiest person in America, campaigned on the promise that he couldn’t be bought. He kept his word.

 

But he didn’t promise to refrain from using his checkbook to get his way when the normal give and take of city politics didn’t get the results he wanted. In a remarkably harsh expose that ran close to 2,500 words in the New York Post, Tom Robbins documented Bloomberg’s use of “coercive” philanthropy to buy both the silence and support of various NGO’s and politicians.

 

“ ‘No one will ever know everything Mike Bloomberg did with his money,’ said a political expert who has seen the mayor reach for his wallet more than once.

What we do know is this: When it comes to the flow of private mayoral cash into the arenas of politics and civic need, the Bloomberg years have been a true hundred-year flood, one that often ran through subterranean channels, invisible to the public or the press. And unlike Hurricane Sandy, the Bloomberg money superstorm is unlikely ever to be repeated.

The next mayor — whoever it is — won’t have that kind of deep-pocketed backup plan at his or her fingertips when the going gets rough.”

 

That is why a rehearsing of the state of affairs prior to, and after Bloomberg’s ascension and takeover of the largest bureaucracy in the state, without the fog of Bloomberg’s massive public relations machine, with an assist from his own news empire Bloomberg News, is essential to the very life of the city as it moves forward into the post-Bloomberg era.

 

Within six months of taking office Bloomberg gained state approval for mayoral control of the nation’s largest school system.

Bloomberg’s reorganization is the most radical in the history of the public schools. It is the exemplar of the “creative destruction” theory that was a staple of our business schools in the 1980s. It assumes nothing in the old system worked or was worth saving.

 

Despite its enormous problems and dysfunction, the vast New York school system had components that functioned efficiently. In fact, educational professionals, as opposed to the education “experts” operating out of the universities, created and ran innovative programs throughout the city with positive results.

 

Often the problem was translating the local successes into citywide programs, because the local community districts operated like autonomous duchies immune to outside suggestion. The five high school districts under the chancellor’s direct control had skilled administrators who knew how to staff and run New York’s high schools on a citywide scale. While the poor graduation rates remained, they had less to do with the quality of teaching and administration and more to do with an accumulation of failed public and education policy and the breakdown of the nuclear family among what is now referred to as the underclass.

 

But as a result of Bloomberg’s assumptions and philosophy of how to get things right, all institutional memory was purposefully shattered.

 

The mayor openly announced that the deliberations of his new team would be conducted in secrecy. When critics suggested that you couldn’t apply the same business model to a then thirteen billion-dollar a year public school system as you would to a high tech start-up, he reminded them that this was the way he ran his company, and the reform of the schools would be his major legacy.

 

Reform after reform was rolled out: ending social promotion in the third grade; a “Leadership Academy” headed by GE’s Jack Welch, and supported by private donations, to train new principals. And in keeping with Bloomberg’s managerial philosophy, candidates with little or no education experience were encouraged to apply.

 

In 2003 thirty-two local school districts and the five high school districts were eliminated in favor of ten mega regions, drawn without regard to the geographical integrity of neighborhoods.

 

When it came to instructional content, Joel Klein opted for a barely disguised “whole language” program promoted by the progressive left wing of the educational establishment. Bloomberg retreated from his campaign pledge to eliminate bilingual education, ensuring that a city school system inhabited by the greatest wave of new arrivals since the turn of the 20th century would be subjected to the failed nostrums of the 1970s once again.

 

But the main result of the fabled reorganization was mainly chaos, removing competent administrators without bothering to train their replacements. The most obvious sign of the system’s near collapse was the school safety issue. The reformers dismantled the high school hearing process for the worst offenders and replaced it with nothing. The inevitable explosion of violence in the schools produced embarrassing headlines in the tabloids. In panic, Bloomberg flooded the worst schools with police and declared that he would have a “cop for every kid” if that is what it took to ensure safety.

 

When the mayor admitted he had taken advice from the wrong people, the editorials lauded Bloomberg’s “the buck stops here” attitude. What went unmentioned was the hurried call to certain administrators who were shown the door and brought back to recreate what had just been smashed.

 

Since institutional memory is an anathema to revolutionaries, long-time administrators either retired or were pushed out. Record numbers of retirements, often in the middle of the school year, signaled the success of these administrative purges.

 

Other parts of the system were left in equally bad shape. When thousands of special education students were left unevaluated, the blame was placed on the inability of one person, the school psychologist, to move as fast as the dismantled three-member evaluation panels had done before. No consideration was given to the myriad of state and federal regulations that make this process a nightmare at best. When the New York Times chronicled this fiasco in a 3800-word front-page story by Michael Winerip, Chancellor Klein’s office claimed that new efficiencies took time to implement.

 

This kind of overhaul for a bureaucracy servicing over 1 million children and employing almost 135,000 people would be enough to make any organization rock back on its foundation and take a decent passage of time to digest and reconfigure its operating procedures, but it turns out that this reorganization was just the appetizer at Bloomberg’s bureaucratic bacchanalia.

 

Four years later, Klein reshuffled the organizational chart and eliminated the ten mega-regions. The new order was supposed to increase the authority of the over one thousand principals in the system over their budgets. Rather than having a superintendent guide a cluster of schools, the school would pick a “network” to mentor and guide them. Some of the networks answered to not-for-profit organizations, further blurring the line between government and non-government organizations.

 

The networks weren’t confined to contiguous geographic areas and, instead, administered schools throughout the city. If you could have cloud computing, why couldn’t you have cloud administration as well? It doesn’t take an operations research expert to recognize that the proliferation of parallel institutions with ill-defined roles was quickly overwhelming the system. This made audit and accountability a nightmare for any successor who wants to understand the flow and distribution of funds and the responsibility for who actually performed what task.

 

Not content with the results, Klein ordered another reorganization in 2010. Principals were told that the School Support Organizations and Integrated Service Centers created in 2007 were out of business, and the Children First Networks would now serve the entire system!

 

If you attempted to write an internal institutional history of the reforms you would face an insurmountable take. You’d do better if you imagined that you are the FBI investigating the forensic trail of how monies were spent, and just who was responsible for spending it, in a multi-billion dollar conglomerate that kept reincorporating and renaming a series of shell corporations over a period of a decade.

 

Which finally brings us to the purpose of this grand design, the children. Mayor Bloomberg and Chancellor Klein pointed to test scores and data to validate the fortunes of taxpayer dollars spent and to justify the shattering of the old bureaucracy. Year after year, the city’s Department of Education released glowing reports of student progress on state tests that satisfied those who neither knew nor cared much about what was actually taking place.

 

It all came crashing down when outside pressure forced the state to conduct an audit of state tests by testing expert Daniel Koretz of Harvard. On July 19, 2010, State Education Commissioner Steiner issued a preliminary report based on Koretz’s findings, which revealed that the jump in state test-score results over the past four years was too good to be true. “It is very likely that some of the state’s progress was illusory,” Koretz concluded. Improved test results didn’t mean that more students were adequately prepared for high school or college.

 

Only more bad news has followed. Even the New York Post, a longtime supporter of the Bloomberg reforms and a part of Rupert Murdoch’s empire which is now the current employer of Joel Klein, admitted as much in an April 21, 2013 editorial titled Spotlight on Failure:

 

“But even without the new tests the facts of failure are becoming impossible to ignore.

Last Year 79.3% of the public high-school grads who enrolled in CUNY’s community colleges had to take remedial classes in math, reading or writing because they fail basic qualification exams.”

If all this weren’t bad enough, the consequences of the decision to destroy the neighborhood comprehensive high schools and replace them with small schools inside the old buildings that were decoupled from the community has yet to be fully felt.

 

Klein, much like Robert Moses, who in a bygone era, tore through the neighborhoods of the Bronx in order to install an expressway to the George Washington Bridge, justified killing off the neighborhood high schools based on the unfounded whim and monies of Bill Gates, who thought this experiment would turn inner-city graduation rates around.

 

When Gates abandoned the project and stopped funding it nationwide, Klein remained undeterred, pointing to New York’s remarkable progress, based on what we now know to be phony test scores and inflated graduation rates, boosted by “credit recovery,” in which a student gains a semester of credit by showing up for only a few days of classes. Though Klein is long gone, the mayor continues, even in the waning days of his term, to complete the destruction of these once great institutions, circumventing a court order to place “new schools” inside of those schools that fought and won an injunction against the closures.

 

In a report just issued by NYU’s Steinhardt School, entitled

 

Moving the Needle-Exploring Key Levers to Boost College Readiness Among Black and Latino Males in New York City, the abject failure of over a decade of Bloomberg’s reforms can be summed up in these two sentences:

“In New York City, while graduation rates have increased dramatically over the last decade, college readiness rates remain troublingly low, especially for young men of color. Among students scheduled to graduate in 2010, for example, only 9 percent of Black males and 11 percent of Latino males graduated college ready.”

 

One would think, as the facts and the weight of evidence piled up, that a more critical eye would have been cast by the Fourth Estate on this radical exercise in social engineering. So what accounts for the broad-based uncritical support for Bloomberg’s initiatives from observers of the New York scene as diverse as the editorial writers at the Wall Street Journal, The Daily News, and The New York Post?

 

In part, the litany of failure and political upheaval of the past decades has exhausted and desensitized observers and made a nuanced critique of public education all but impossible. As the kaleidoscope of New York has reconfigured, a more attenuated chattering class removed from life on the streets of New York’s working class and its schools has evolved.

 

Today New York’s schools are filled with new arrivals, strivers, and a low achieving underclass. Few of the parents read New York’s papers, and when they do they are written in Spanish, Chinese, Urdu, and Bengali. The latest studies indicate that over half of New York’s inhabitants don’t speak English as their first language, and close to ninety percent of the city’s cab drivers are immigrants.

 

The press believes that Bloomberg’s efforts are in the best tradition of progressive noblesse oblige, with the added attraction of “the bottom line.” While the screw-ups are duly reported, the editorials echo the “work in progress” and “Rome wasn’t built in a day” defense for the myriad of blunders.

 

If Michael Bloomberg’s plan was to open the door to privatizing public education and replacing what remained with non-government run, though taxpayer supported, charter schools, the chaos and abysmal performance over the past ten years have been cunningly successful.

 

But if his objective was to bequeath to his successor something more than a mortally wounded public school system, then he has been an abject failure.