My Twitter name is @DianeRavitch. I have about 146,000 followers. My account is instantly recognizable because it has my photo and a few symbolic emojis.

In late 2022, someone created a Twitter account called @Ravitch_Diane. It has no emojis, no photo and 81 followers.

The fake account has now taken control of my Twitter account. Anything I post goes to the fake Twitter account.

I tried to fill out the form to complain about the impersonation, sent my ID and photo, got verified, but failed to submit because the last instruction said, “Open your email account” before submitting. Each time I followed instructions but was unable to submit. The last hurdle made no sense.

Meanwhile I went to the fake account and saw that it was registered to an unfamiliar email. I couldn’t delete it or change it but I could change my birthdate and the handle. My birthdate is July 1, 1938. I changed it to another year, I forget which, but probably 2012. I was immediately locked out of Twitter because I’m too young! (Oh, to be 12 again!)

Not only was the fake account locked but so was my genuine account. This demonstrates that the two were interlocked. The hacker and I.

This is not the biggest problem in the world these days, but I would be grateful for your help.

Please contact X and ask them to ban the hacker, eliminate the fake account, and restore my real account.

When I changed the handle on the fake account, I made it now @goToMyRealAcct

I am now completely locked out and you alone can save me!

Needless to say, there is no customer service to whom one may speak. Like, a human being.