A reader submits the following comment. He or she might
also have noted the computer failures of testing companies this
past spring, for example, in Indiana and Oklahoma. The reader says:
Pearson has a pattern of poor performance nationwide, stretching
back for more than a decade. For example, A. In 2002, a computer
glitch caused malfunctions in some online math tests and Pearson
incorrectly failed nearly 8,000 Minnesota students on a test that
was required for high school graduation. Pearson agreed to pay up
to $7 million in damages for that problem. B. In 2007, a Minnesota
online statewide math test was shut down after the program
malfunctioned for 25% of the districts that were using it. C. In
2010, the results from online science tests taken by 180,000
students in grades 5 to 8 were delayed due to scoring errors. D. In
2005, in Virginia computerized tests were misgraded. E. In
2009-2010, Wyoming’s new computer testing program failed and the
state demanded that Pearson repay $9.5 million for “complete
default of the contract.” F. In 2011, according to the Tampa Bay
Times, students taking Florida’s new computerized algebra final
exam could not submit finished tests because Pearson’s servers were
down. For more details see
http://www.huffingtonpost.com/alan-singer/enough-is-enough-pearson-_b_3146434.html
These online testing problems are not confined to Pearson. There
has been a concerning pattern across states over a number of years
with several testing companies in addition to Pearson. See
http://www.washingtonpost.com/blogs/answer-sheet/wp/2013/05/04/severe-technical-problems-raise-concerns-over-online-tests/