In recent years, there has been a full-court press to persuade seniors to transfer from traditional Medicare to private, for-profit plans called “Medicare Advantage.” [MA]
MA plans include prescription coverage and lots of bells and whistles. But something is sacrificed to enable the plans to make a profit. What is sacrificed? Your preferred doctor may not be covered, and you may be denied coverage of some procedures.
Two progressive Congressmen—Ro Khanna and Mark Pocan—have introduced legislation to bar private for-profit plans from using the label “Medicare,” because it confuses seniors into thinking it’s a government plan, the one they paid into for many years. It’s not.
The New York Times wrote a scathing article about MA plans, calling them “cash monsters.”
By next year, half of Medicare beneficiaries will have a private Medicare Advantage plan. Most large insurers in the program have been accused in court of fraud.
The health system Kaiser Permanente called doctors in during lunch and after work and urged them to add additional illnesses to the medical records of patients they hadn’t seen in weeks. Doctors who found enough new diagnoses could earn bottles of Champagne, or a bonus in their paycheck.
Anthem, a large insurer now called Elevance Health, paid more to doctors who said their patients were sicker. And executives at UnitedHealth Group, the country’s largest insurer, told their workers to mine old medical records for more illnesses — and when they couldn’t find enough, sent them back to try again.
Each of the strategies — which were described by the Justice Department in lawsuits against the companies — led to diagnoses of serious diseases that might have never existed. But the diagnoses had a lucrative side effect: They let the insurers collect more money from the federal government’s Medicare Advantage program.
Medicare Advantage, a private-sector alternative to traditional Medicare, was designed by Congress two decades ago to encourage health insurers to find innovative ways to provide better care at lower cost. If trends hold, by next year, more than half of Medicare recipients will be in a private plan.
Medicare Advantage is on track to enroll most Medicare beneficiaries by next year….
But a New York Times review of dozens of fraud lawsuits, inspector general audits and investigations by watchdogs shows how major health insurers exploited the program to inflate their profits by billions of dollars.
The government pays Medicare Advantage insurers a set amount for each person who enrolls, with higher rates for sicker patients. And the insurers, among the largest and most prosperous American companies, have developed elaborate systems to make their patients appear as sick as possible, often without providing additional treatment, according to the lawsuits.
As a result, a program devised to help lower health care spending has instead become substantially more costly than the traditional government program it was meant to improve.
Eight of the 10 biggest Medicare Advantage insurers — representing more than two-thirds of the market — have submitted inflated bills, according to the federal audits. And four of the five largest players — UnitedHealth, Humana, Elevance and Kaiser — have faced federal lawsuits alleging that efforts to overdiagnose their customers crossed the line into fraud.
The fifth company, CVS Health, which owns Aetna, told investors its practices were being investigated by the Department of Justice.
Many of the accusations reflect missing documentation rather than any willful attempt to inflate diagnoses, said Mark Hamelburg, an executive at AHIP, an industry trade group. “Professionals can look at the same medical record in different ways,” he said.
The government now spends nearly as much on Medicare Advantage’s 29 million beneficiaries as on the Army and Navycombined. It’s enough money that even a small increase in the average patient’s bill adds up: The additional diagnoses led to $12 billion in overpayments in 2020, according to an estimate from the group that advises Medicare on payment policies — enough to cover hearing and vision care for every American over 65.
Another estimate, from a former top government health official, suggested the overpayments in 2020 were double that, more than $25 billion.
The increased privatization has come as Medicare’s finances have been strained by the aging of baby boomers. But for insurers that already dominate health care for workers, the program is strikingly lucrative: A study from the Kaiser Family Foundation, a research group unaffiliated with the insurer Kaiser, found the companies typically earn twice as much gross profit from their Medicare Advantage plans as from other types of insurance.
For people choosing between traditional Medicare and Medicare Advantage, there are trade-offs. Medicare Advantage plans can limit patients’ choice of doctors, and sometimes require jumping through more hoops before getting certain types of expensive care.
But they often have lower premiums or perks like dental benefits — extras that draw beneficiaries to the programs. The more the plans are overpaid by Medicare, the more generous to customers they can afford to be.
“Medicare Advantage is an important option for America’s seniors, but as Medicare Advantage adds more patients and spends billions of dollars of taxpayer money, aggressive oversight is needed,” said Senator Charles Grassley of Iowa, who has investigated the industry. The efforts to make patients look sicker and other abuses of the program have “resulted in billions of dollars in improper payments,” he said.
Many of the fraud lawsuits were initially brought by former employees under a federal whistle-blower law that allows them to get a percentage of any money repaid to the government if their suits prevail. But most have been joined by the Justice Department, a step the government takes only if it believes the fraud allegations have merit. Last year, the department’s civil division listed Medicare Advantage as one of its top areas of fraud recovery….
In contrast, regulators overseeing the plans at the Centers for Medicare and Medicaid Services, or C.M.S., have been less aggressive, even as the overpayments have been described in inspector general investigations, academic research, Government Accountability Office studies, MedPAC reports and numerous newsarticles, over the course of four presidential administrations.
Congress gave the agency the power to reduce the insurers’ rates in response to evidence of systematic overbilling, but C.M.S. has never chosen to do so. A regulation proposed in the Trump administration to force the plans to refund the government for more of the incorrect payments has not been finalized four years later. Several top officials have swapped jobs between the industry and the agency….
The popularity of Medicare Advantage plans has helped them avoid legislative reforms. The plans have become popular in urban areas, and have been increasingly embraced by Democrats as well as Republicans. Nearly 80 percent of U.S. House members signed a letter this year saying they were “ready to protect the program from policies that would undermine” its stability.
“You have a powerful insurance lobby, and their lobbyists have built strong support for this in Congress,” said Representative Lloyd Doggett, a Texas Democrat who chairs the House Ways and Means Health subcommittee.
Some critics say the lack of oversight has encouraged the industry to compete over who can most effectively game the system rather than who can provide the best care.
“Even when they’re playing the game legally, we are lining the pockets of very wealthy corporations that are not improving patient care,” said Dr. Donald Berwick, a C.M.S. administrator under the Obama administration, who recently published a series of blog posts on the industry. “When you skate to the edge of the ice, sometimes you’re going to fall in….”
Almost immediately, companies saw ways to exploit that system. The traditional Medicare program provided no financial incentive to doctors to document every diagnosis, so many records were incomplete. Under the new program, insurers began rigorously documenting all of a patient’s health conditions — say depression, or a long-ago stroke — even when they had nothing to do with the patient’s current medical care….
According to the lawsuit, some patients were diagnosed with cancer and heart disease. Nurses were told to especially look for patients with a history of diabetes because it was not “curable,” even if the patient now had normal lab findings or had undergone surgery to treat the condition.
The company declined to comment. “We will vigorously defend our Medicare Advantage business against these allegations,” Cigna said in an earlier statement regarding the lawsuit.
Adding the code for a single diagnosis could yield a substantial payoff. In a 2020 lawsuit, the government said Anthem instructed programmers to scour patient charts for “revenue-generating” codes. One patient was diagnosed with bipolar disorder, although no other doctor reported the condition, and Anthem received an additional $2,693.27, the lawsuit said. Another patient was said to have been coded for “active lung cancer,” despite no evidence of the disease in other records; Anthem was paid an additional $7,080.74. The case is continuing.
The most common allegation against the companies was that they did not correct potentially invalid diagnoses after becoming aware of them. At Anthem, for example, the Justice Department said “thousands” of inaccurate diagnoses were not deleted. According to the lawsuit, a finance executive calculated that eliminating the inaccurate diagnoses would reduce the company’s 2017 earnings from reviewing medical charts by $86 million, or 72 percent….
Kaiser, which both runs a health plan and provides medical care, is often seen as a model system. But its control over providers gave it additional leverage to demand additional diagnoses from the doctors themselves, according to the lawsuit.
“The cash monster was insatiable,” said Dr. James Taylor, a former coding expert at Kaiser who is one of 10 whistle-blowers to accuse the organization of fraud.
Last year, the inspector general’s office noted that one company “stood out” for collecting 40 percent of all Medicare Advantage’s payments from chart reviews and home assessments despite serving only 22 percent of the program’s beneficiaries. It recommended Medicare pay extra attention to the company, which it did not name, but the enrollment figure matched UnitedHealth’s.
A civil trial accusing UnitedHealth of fraudulent overbilling is scheduled for next year. The company’s internal audits found numerous mistakes, according to the lawsuit, which was joined by the Justice Department. Some doctors diagnosed problems like drug and alcohol dependence or severe malnutrition at three times the national rate. But UnitedHealth declined to investigate those patterns, according to the suit…
“Medicare Advantage overpayments are a political third rail,” said Dr. Richard Gilfillan, a former hospital and insurance executive and a former top regulator at Medicare, in an email. “The big health care plans know it’s wrong, and they know how to fix it, but they’re making too much money to stop. Their C.E.O.s should come to the table with Medicare as they did for the Affordable Care Act, end the coding frenzy, and let providers focus on better care, not more dollars for plans.”

And once you’re in an “advantage” plan, it’s almost impossible to get switched into real Medicare.
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No it is not. If you are in an institution (hospital or nursing home) you can sign up while you are there and it will go into affect the first of the next month.
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Thank you, Diane.
Medicare Advantage is a SCAM.
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Diane & Bob are socialists.
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LOL. I don’t know about Diane, but yes, I am a Social Democrat, aka a Socialist. It might surprise you, oh master of many disguises, to learn that EVERY YEAR, when surveys are done of the happiest countries in the world, they all turn out to be northern European Socialist Countries. Here, for your reading pleasure, if, that is, you can read:
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A majority of voters in both major corporate-sponsored political parties support Medicare for All. Alas, among the “leaders” of those two parties are individual politicians that oppose Medicare for All. It’s not just television “news” shows that are “brought to you by Pfizer!”
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The new ACO Reach has been termed “Medicare Advantage on Steroids.” It is a scheme to financialize and privatize Medicare without the knowledge or consent of the Medicare recipient. It was introduced as Directing Contracting, but it had such a bad reputation that they renamed it a ACO Reach. The reaching involves a third party including Medicare Advantage plans, hospitals, doctors, hedge funds and other Wall St. representatives to extract profit from Medicare by denying heath care to seniors. They make unfounded claims about equity and accountability, but it is all part of the palaver that is used to convince people this plan has merit, but it does not. BTW about forty progressive Democrats in the House signed a petition objecting to this doomed neoliberal plan in which the Feds intend to include all seniors within the coming decade.
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cx: other Wall St. executives that can extract profit from Medicare
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Any reasonable, responsible, vigilant government would crack the whip on all the waste and fraud committed by Medicare Advantage plans. Profiteering is the mantra of corporate America. Perhaps it is time for the Feds to dust off Bernie Sander’s Medicare for All plan.
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It is long, long, long past time to adopt Medicare for All. We are the only industrialized democracy in the world not to have a national healthcare plan, we pay TWICE the per capita cost of other countries in the OECD do for healthcare, and we have worse outcomes.
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My open heart surgery cost more than $800,000. A month in the hospital. A week in intensive care. Five days sedated and intubated.
I am on Medicare. Medicare negotiated the cost.
I paid $300.
I will never be fooled into abandoning Medicare.
I believe in Medicare for All.
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Amen.
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Scary, Diane!!! ❤
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Hmmm. Here’s what Medicare says:
Once you’ve spent $7,050 out-of-pocket in 2022 ($7,400 in 2023), you’re out of the coverage gap. Once you get out of the coverage gap (Medicare prescription drug coverage), you automatically get “catastrophic coverage.” It assures you only pay a small coinsurance percentage or copayment for covered drugs for the rest of the year.
So, they cover catastrophic coverage after you meet this seven-thousand-dollar deductible, and after that, you still have to pay coinsurance and drugs. Even a small copayment on $800,000 could be quite large. Are you sure that you did not have some other insurance as well?
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My secondary covered about $1,500. I have a part D prescription plan.
I picked the best heart surgeon in NYC. He is not covered by MA.
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That’s great, Diane. I am so, so grateful that you got good care. Many of us were deeply worried at the time.
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I wasn’t worried because I was sedated!
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I needed to be. I was worried sick. LOL.
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Here’s my bottom line: We shouldn’t have to be having these scholastic debates and guessing games about any of this. We should have a single, high-quality government health plan that covers wellness care, routine tests and checkups, emergency care, hospitalizations, catastrophic care, dental, eye care–everything–like the rest of the freaking world.
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Ah, I’m understanding this now. The secondary insurance covered what would have been your portion of the hospital bill, and the Part D covered most of the drug component, which didn’t run to the thousands of dollars. Sorry, I was confused.
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Medigap coverage is pretty pricey, and as of 2020, doesn’t cover Medicare deductibles.
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Medicare for all would actually save money overall in the long run over the grossly wasteful and fraudulent private insurance we currently have in the US.
But the cost is not really even the issue.
We spend $800 billion dollars every year on “defense” which involves waste and fraud (by contractors) on a massive scale.
As just one example, it is estimated that the F35 fighter jet will cost several trillion dollars over the lifetime of the plane. And the plane has had all sorts of problems (including crashes) that should have long ago killed the project. In fact, it has had serious “issues” doing what most commercial jets do: flying during a thunderstorm.
And the Pentagon has simply “lost” trillions of dollars which can’t be accounted for at all.
If you look at the big picture (Pentagon, big banks, insurance companies, charters, fossil fuel companies,etc), the pattern is pretty clear: our country is being parasitized from within. Every last dollar will be sucked out until there is nothing left.
And at that point, the folks who have sucked it dry will simply move to their private islands or fly away on their rockets and leave the rest of us to fight over the scraps.
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Indeed, thank you, Diane.
All of my questions have now been answered.
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Last year I was hospitalized briefly and received a diabetes diagnosis. I had regular Medicare at the time and a Medicare supplemental drug plan. I now have a Medicare Advantage plan that costs not a penny more, but that hospitalization would have been much cheaper under the Advantage plan, and now, under that plan, the medications I take cost me nothing. So, there are advantages to Advantage.
That said, the following bears repeating: Of the 36 developed countries in the OECD, the US has the WORST health outcomes, but it pays TWICE the average of those countries, per capita, for its healthcare. TWICE the cost. WORSE outcomes. And the US is the only one without a single national healthcare plan.
Thus we have all these existence proofs that Medicare for All works BETTER. But we also have powerful lobbies to keep the profits rolling in to our healthcare RICOs, which requires bashing Medicare for All and pretending that all this evidence of its success elsewhere doesn’t exist.
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Last year I had a hip replacement surgery. I have traditional Medicare, and I pay for a supplement that is available to New York State retirees. Due to my blood pressure dropping during surgery, I had to stay in the hospital overnight. My out of pocket expenses were $26.40.
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I had standard Medicare. I, too, had a single overnight stay. My out of pocket was $1,408.00. I was also billed for some doctors’ services on top of this.
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Under my MA plan, my cost would have been around $400. So, significantly less.
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Bob: what in particular triggered your change from regular Medicare to Medicare Advantage? Was it primarily the prospect of paying more for drugs for the new dg, perhaps augmented by the risk of future hosp for that condition that would have been cheaper under Medicare Advantage?
The Inflation Reduction Act limits insulin price to $35/mo starting in 2023. I note govt ability to negotiate all drug prices going forward is rather restrained (tho headed in the right direction.) I do not know yet what to make of differentials between reg & Adv Medicare on hospitalizations. What worries me there is that I & another member of my family have required specialists & been hospitalized for rare/ unusual conditions that I hear would probably be disadvantaged by this plan…
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After my hospitalization, my mother told me, “You idiot, if you had had an Advantage plan, it would have cost you only $430,” or something like that. And then, surprisingly, when I switched, my meds were $0, and I was able to drop my Medicare Part D drug plan, under which they had been costing me $7.00 a pop.
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Bob,
Last year, I had open heart surgery. After a month in the hospital, two weeks in intensive care, 5 days of intubation and unconsciousness, the bill was $834,000.
I picked my surgeon. He is not covered by MA. Nor is my cardiologist. I didn’t need to get permission for the surgery.
My total bill was $300.
I will pay extra to stay on Medicare, if necessary.
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That’s great! And don’t get me wrong, I am grateful for Medicare, though I think it needs improving. Wondering how this was possible. Perhaps you had already met your deductible for the year. That paragraph, above, is from the Catastrophic Coverage page at Medicare.gov.
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All my life I thought that when I get old, I’ll have Social Security and Medicare. Great. After all, I paid for it. But then I found out that one is CHARGED for Medicare. And it’s not insubstantial–$170 a month for Part B. And it doesn’t even cover a complete annual physical. Or a freaking Shingles shot.
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or eye exams, or dental care, or dentures, or a long, long list of routine tests. It’s basically the world’s crappiest insurance. When I say that we need Medicare for All, I mean decent Medicare for All.
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Good luck if you are an elderly person in America who isn’t rich and needs dental work. Here’s what the country has to say about that: too bad, so sad. Screw you. Thoughts and prayers.
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And with medicare, you have to buy an additional drug plan and pay a premium for that, plus an annual deductible, plus copayments based on the drug tier (very high ones for tier 3 and 4), plus full cost during a “gap period.”
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For some reason, WordPress stopped recognizing my password and won’t allow me to post comments on your blog as I have done for years, so I resort to sending you direct replies, such as this. Following is information that I’ve been posting on Facebook as a comment on each and every posting by an insurance company that is marketing Medicare Advantage plans. Feel free to share.
BEWARE!!! Retirees and seniors who sell out their Medicare insurance to get a so-called “Medicare Advantage” supplement plan are MORE LIKELY TO HAVE THEIR MEDICAL CLAIMS DENIED, according to investigations by the Inspector General of the U.S. Department of Health and Human Services. That’s because so-called “Medicare advantage” plans ARE NOT MEDICARE AT ALL — they are actually PRIVATE INSURANCE plans that restrict your choice of doctors, require “referrals” for specialists, and employ people to find ways to deny claims. The Inspector General investigation revealed that Medicare Advantage plans deny many claims that actually should be covered by Medicare.
So, remember this: when you join a “Medicare Advantage” supplement plan, YOU ARE LEAVING MEDICARE and joining a private-for-profit plan — Medicare’s official website and the Medicare manual mailed to Medicare members both make it clear that Medicare Advantage plans are PRIVATE insurance; here’s what both the Medicare website says and the Medicare manual says: “Medicare Advantage Plans, sometimes called ‘Part C’ or ‘MA Plans,’ are offered by Medicare-approved PRIVATE companies that must follow rules set by Medicare.” The trouble is, as revealed by investigations done by the Inspector General of the U.S. Department of Health and Human Services, these private insurance companies aren’t following the rules and people who join Medicare Advantage plans are MORE LIKELY TO HAVE THEIR MEDICAL CLAIMS DENIED. Read the Inspector General’s report; it’s available online.
The private insurance companies that sell “Medicare Advantage” policies advertise that their plans are “Medicare Part C”, which causes people to think that the plans are actually part of Medicare — BUT THEY ARE NOT. THEY ARE PRIVATE INSURANCE. To remedy this, all advertising for Medicare Advantage plans must be required to explicitly tell people that their plans are private insurance that is not an actual part of Medicare. The advertising should also include this Department of Health and Human Services WARNING: “Medicare Advantage Plans can charge different out-of-pocket costs and have different rules for how you get services [like whether you need a referral to see a specialist or if you have to go to only doctors, facilities, or suppliers that belong to the plan for non‑emergency or non-urgent care]. These rules can change each year.”
Congress authorized co-called “Medicare advantage” plans as a favor to the insurance industry in return for campaign contributions — and the key purpose of “advantage” plans was and is to allow insurance companies to bleed money out of Medicare and to gradually privatize it and do away with Medicare.
https://www.bloomberg.com/news/features/2022-04-12/medicare-fraud-whistleblowers-accuse-insurers-of-faking-claims-to-make-billions?fbclid=IwAR06vx6yohhP8KcSr5NSXJUFJkS3Uxb7_Br8rKNe3mcX6–mU7geoar7c94
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I had the same computer problem, and I think the Word Press lack of recognition came after a computer update. I had to create a new ID, aka retired teacher. I still cannot include an URLs in my posts. They get deleted if I try to add them.
Privatization including Medicare Advantage’s gaming of the system is another reason we need to get the money out of politics. Most representatives are working for corporations and billionaires instead of the people they are supposed to represent. Representatives should also be responsible stewards of public funds, but not when they depend on corporate campaign donations in order to get reelected.
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quickwrit– Being as the payment comes from Medicare, they are indeed part of Medicare – just not in a good way.
In a way that costs all taxpayers more, while charging Advantage payers less, while giving them services that are sometimes fine, but too often with restricted choice of provider and service (particularly if the dg involved requires more specialized/ extensive services than is common/ standard)—none of which restrictions apply to regular Medicare recipients. And which has the potential of lowering the std of care for regular Medicare recipients, as the Adv enrollment is projected to go beyond 50% in short order– & the funding cannot endlessly expand to accommodate a quasi-private majority
Sounds familiar. Sounds like the “quasi-public” pubsch alternatives [charters & vouchers], public almost exclusively in terms of funding [but not in oversight of finances or quality or extensiveness of service], which eventually impinge on the funding & quality of service of those in traditional district pubschs – while costing taxpayers more overall. The scary thing here is that Medicare Advantage has already got 50% enrollment, as opposed to charters 7% & vouchers… 4% now (?)
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Never fear, the majority of elected Republicans and all of the MAGA RINO voters will VOTE NO on any legislation that’s about honesty and transparency.
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The major problem is that stand alone Medicare does not cover what the patient really needs and whet they do cover is paid 80% or lower. No dental, no vision, no hearing. Isn’t that what seniors need the most?
Another reason to have healthcare for all similar to what Canada has.
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Exactly. EXACTLY RIGHT.
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I am suspecting, from what little I’ve read so far, that Medicare Advantage gets you onboard with promises of reduced fees for dental/ vision/ hearing – but exacts the price in reduced choice of doc/ low payback for specialists or drugs or hospitalization if you are unlucky enough to suffer from a medical issue which is not mainstream/ std.
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MA offers dental and prescription, but limits your choice of doctors and you have to get permission for surgery or any expensive treatment.
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MA dental is EXTREMELY limited. Covers almost nothing.
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No one caught the parallel with charter schools? *”Medicare Advantage, a private-sector alternative to traditional Medicare, was designed by Congress two decades ago to encourage health insurers to find innovative ways to provide better care at lower cost.”
Privatization does not lead to better service or lower costs. Quite the opposite.
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Basically if we understand school “deform”, we can understand all the scams.
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This ACO Reach scheme is even more like Charter Schools. It is “back door” privatization with corporations gambling on and controlling seniors’ access to Medicare, and nobody voted on this. In fact, I bring it up to alert people to this devious plan to use Medicare dollars to line corporate pockets.
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Ty a little search turned up much information on understanding how the fraud and corruption of Gov has led us to this point at present all I have is a question, Is there any hope of stopping this runaway cycle now?
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“ Is there any hope of stopping this runaway cycle now?”
The majority of the heavyweight private health insurers are under congressional investigation for various illegal practices. But the movement towards privately managed Medicare continues, regardless.
Compromises due to idealogical, cultural, and religious differences are hard enough to deal with in this democracy. But they take a back seat where big money is involved.
The foxes are ruling the chicken coop. See it time and time again. Campaign finance reform is, imo, the biggest issue of our time. And getting anything meaningful passed when the votes are corporate owned is going to be a stretch.
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In NYC, the unions and Mayor Adams are trying to push 250,000 city retirees out of Medicare and into a for-profit Medicare Advantage plan. The city says it will save $600 million a year. But the savings come from denial of services. MA will kill M4All.
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There’s a rally, today. I won’t be able to make it, unfortunately.
I’m in a FB group for public employee retirees and, as you can expect, this is a very hot issue and has been since the big scam was first unfolded with the the Emblem Health changeover.
I’m impressed with the courtesy shown to me, as a teacher in that group, from those who’ve served in the other professions. They’ve expressed their legit anger towards the UFT and DC37 for the over representation that drives these citywide union related decisions…but never take it out on me or other teachers. They know it’s about the leadership. From Union to City to State to National.
Something’s gotta change, here…
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I did extensive research on the differences between Medicare and MA. I had to convince a friend who believed they were both good.
The bottom line:
Medicare Advantage is great if you are well.
Medicare is better if you get sick.
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“MA will kill M4All”
Big business’ answer to Bernie’s call.
“ Medicare Advantage is great if you are well.
Medicare is better if you get sick”
That nails it.
Everything’s just fine until you can’t put on those “Silver Sneakers”, anymore. How I hate that term. It’s actually a “tell” (if you’re a poker player you know): “Just don’t get sick on us”.
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I’m in the state of Illinois TRIP retirees.[Retired teachers plan] It is an Aetna Advantage PPO. On the back of the card it states, “This card does not guarantee coverage.”
Aetna was purchased by CVS pharmacy to make more money for CVS. It bills Medicare.
In 2018, Central Management Services, the federal agency that is supposed to have oversight of MA plans, said it paid $54 million annually to conduct 30 MA plan audits.
The audits uncovered systematic over-billing of the government for services never provided or provided at costs way below what they were charging.
According to a study by Kaiser Health News, Aetna has one of the highest denial rates of any of the major MA plans.
The denial rate ranged from 3% for Anthem and Humana to 12% for CVS (Aetna) and Kaiser Permanente, KHN found. The share of denials that were appealed was almost twice as high for CVS (20%) and Cigna (19%) than average (11%). While a substantially lower share (1%) of Kaiser Permanente denials were appealed.
A 2022 study found that 1 in 10 U.S. adults have significant medical debt, and one in 2019 found that over 500,000 medical bankruptcies are filed annually.
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The story about Kaiser Permanente bribing doctors was harrowing, a horror story. Poe couldn’t have imagined worse, and he was one twisted dude.
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They should rename it “Fraud Permanente”
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And it takes two to Tango.
What is wrong with a medical education system that turns out doctors who take bribes and otherwise engage in criminal activity?
Criminal doctors were also at the epicenter of the opioid epidemic.
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Central Management System [for Medicare] didn’t subsidize the usual amount of money to Illinois for retirees in that state. As a result, we are now being told that starting January 1, 2023 teachers will be automatically be transferred to the Aetna Medicare Advantage Prescription Drug [MAPD] PPO Plan.
Teachers can opt out of this program between Nov. 1-30,2022.
I don’t trust any medical plan that is cheaper. We’re stuck. Why didn’t CMS fund like it usually does? [The U.S. doesn’t have money for healthcare.]
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One of the top teaching Universities for doctors, Johns Hopkins, was forced to pay nearly a million dollars for fraudulent Medicare claims.
When the University commits fraud, are we really to believe the students they teach won’t?
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And the fraud actually involved the faculty “educating” medical interns.
One really has to wonder what the education entailed.
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That should have gone above after “criminal doctors were also at the epicenter of the opioid epidemic”
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I did a lot of research about this about 10 years or more ago. Things may have changed, but a central issue back then had to do with pharmaceutical companies footing the bill for the high cost med school training. That “generosity” does come at a cost, once the student graduates and joins the ranks of practicing professionals.
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This is long…but it definitely applies. So; you’re interested:
The privatization of our Medicare system began during Bill Clinton’s first administration. It’s gained traction since then. A bipartisan effort.
I (and many other NYC retirees) have had recent, very direct experience with this debacle.
Bloomberg did not like our teachers union, here in NYC (UFT). He refused to negotiate with us for a contract. The one offer submitted to us was, as I remember, a two page document basically stating that we’d do whatever he and Joel Klein told us to do. Mike Mulgrew, our UFT president, declined and, as a result; all the other unions received raises and we, the teachers, lived with our expired contract for eight years.
But things changed when DiBlasio was elected mayor. The city quickly reached an agreement with the UFT which included phased in raises and retroactive paychecks that would equal the amount we would have made, had we received the same raises as other NYC employees eight years ago.
The rank and file quickly agreed to this arrangement, despite some protests, and Mike Mulgrew was hailed for this achievement.
Fast forward to early 2022 and the retirees (ALL NYC retirees) receive notice of a switchover to a Medicare Advantage plan. Only one card necessary (thin out that wallet)! All doctors and hospitals are buying in! Silver Sneakers and a new FitBit every two years!!! Manna from heaven!
Oh…by the way: if you’re fine with your current Medicare program and GHI administered Medicare B…you can keep it. But it’ll cost you about $200 a month (per person in your household) to do so.
Sweet. My personal GP, a recently retired doctor from the NYPD, was appalled. He advised me to pay the extra $$$ if I could afford it. Being on fixed incomes; a LOT of us could not afford it.
We soon discovered that long time doctors/caregivers were declining giving treatments or had never even heard of the program. Lots of distrust of Advantage Care systems. Same with many hospitals throughout the country. Basically: the best care was found in NYC and, even there, it was not guaranteed.
The seniors were very confused by the long list of pre-referrals and waiting times necessary for the services and treatments they were used to and very upset about losing their trusted physicians. A group was formed (of which I am a member) called The NYC Organization of Public Service Retirees (for Benefit Preservation):
https://www.nycretirees.org/
Through donations, we hired an excellent good legal team. We took the City to court and won the case (that’s a whole ‘nuther story). During the case, something was disclosed that had been missed/not made public during the contract ratification process: our city unions (NOT unanimously) had voted to give the City a billion dollars from our unions’ Health Stabilization Fund in order to finance the raises/retroactive payments for the teachers as part of the contract negotiation. We, basically, paid ourselves with our own money.
Throughout this entire process, Mike Mulgrew, our union president, was hawking the switchover to the Advantage Plan like it was the best thing since the electric lightbulb. Any and all statements to the contrary were part of a
“badly misinformed disinformation plan”. He’d mentioned, initially, how the savings from the Medicare Advantage program would help replenish the Health Stabilization Fund..but when pressed on why it needed to be replenished in the first place, he denied the history of the past contract negotiation. But it’s on public record.
A few things have happened since we won this lawsuit and regained our contractually agreed upon Medicare A and B services, some of which are:
1) Mulgrew claimed a victory for the union and its’ retirees and promised renewed exploration of new and better medical plans. (Thanks, Mike).
2) The City, realizing that a big part of losing the case was due to the mandates of an Administrative Law (12-126), has now gone about the process of attempting to chante that law, in order to suit it’s purposes of changing our Medicare (and other medically related) coverage. This will be up for a vote with the 51 City Council Members, all of whom have received plenty of letters from retirees like myself; urging them to vote the change down.
Yes; this is a long post and it’s specific to NYC…but it both applies and WILL apply to us all, if allowed to perpetuate. The privatization of our Medicare system is an ongoing bipartisan effort that’s also bringing union leaders into the fold. I have a very close friend who is a retired PT. His view: health care should not be a for profit industry. There are too many variables and too many people get lost in the cracks. Both on purpose and/or because the system is so confusing.
We keep hearing about how health care costs are soaring. Aging Baby Boomers. The pandemic. All true and we DO get that. But there are other factors at play here. The current financial structures of our insurance, pharmaceutical, and health provider industries, for one, is a major one. Change can occur within these entities if the will is there. As is; our leaders seem to be choosing to diminish the choices afforded to the elders.
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Bob Shepherd: please excuse the typos/incorrect phrases. As you know; we have no edit function available. 😦
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Really great post, as usual from you, Gitapik! Thanks for the history. My posts are full of errors in GUM!
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As always, though, there are other sides to the story.
It would be naïve to think that some physicians don’t take advantage of the current Medicare/health insurance system.
I can think of more than one occasion where a doctor has stuck his head into the patient’s room, said “Hello. How are you feeling?”, and then left. Never to be seen again. That was a “doctors visit“, billed to the insurance company and/or Medicare. And it wasn’t cheap.
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Not naive.
You’d have to be stupid.
The only reason the insurance companies get away with the fraud is because the doctors are willing accomplices. As long as the latter get paid, they don’t care.
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My last experience with doctors was an experience I would never wish on my worst enemy.
I had Lyme disease (which I knew because I had all the symptoms which started just after I was bit by a tick, including rash) and instead of giving me the very cheap prescription for a few weeks of antibiotics that I requested, two different large hospitals in the Boston area did over $6000 worth of tests that i did not need and that i told them i did not need.
The American medical system is completely and utterly corrupt.
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My wife had Lyme Disease. Tough one but pretty obvious and the treatment is pretty cut and dried. Sorry you went through that.
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This is true.
Hand in hand…
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It happened in 2002, when doctors in Massachusetts certainly knew (or should have known about Lyme).
I had Lyme disease for 9 months before I found a doctor who would give me a prescription for antibiotics (which cost about $50) and then all my symptoms cleared after a few weeks– luckily, since the longer you go without antibiotics, the greater the chance you will have chronic Lyme (which many doctors still deny, incidentally)
The previous “doctors” (and I use the term loosely) were just treating me like a cash cow, milking me for everything I was worth.
It’s hard to reach any other conclusion.
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I’m glad you have an immune system that can pull you through something of that magnitude. 🥂
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Yikes!!!! What an awful experience, SomeDAM!!! This crap is so common, and it’s infuriating.
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https://www.medpagetoday.com/special-reports/exclusives/101320
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I had just finished reading this, Greg, when I saw that you’d posted it here.
We (NYC retired teachers) received an email from our leadership, detailing how they’re looking to find another provider for an Advantage Care program.Aetna is I’m the lead at the moment. Subtle implications that our successful lawsuit was ill informed and just a bump in the road. Leadership is still full speed ahead on the changes.
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Especially for those still thinking that Medicare Advantage is anything other than a profit making scheme for the US “health” insurance industry, please read:
https://healthjournalism.org/blog/2022/10/how-seniors-can-avoid-medicare-advantage-marketing-scams-care-denials-and-medical-underwriting/
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Great article. I keep a folder of these on my desktop…which I can access on my phone, as well. This link is now in that folder. Good to have something to show the naysayers when they’re saying “nay”.
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Thanks everyone for all the info and useful links. My prayers are with all of you even as a current Hoosier I was surprised to come across this site while being frustrated with my own current health situation. I’m not honestly big on politics or politicians. I try to vote when I think it matters or makes a difference. I have a difficult time seriously considering they even look at votes from the general public, no not because the last election. Because it’s like a suggestion box and bs always rolls downhill. I’m not an identifying member of any kind of party, just a concerned American. One who’s watched my parents and loved ones die from Ins denials, while things have steadily gotten worse. My Son’s spent many yrs in the service defending this country and I very much worry and wonder about the kids futures, and how they can expect them to believe they have one. I’ve learned a lot here and I appreciate sharing your knowledge with me especially Left coast teacher, and Geta Pic, Knowledge is power and maybe one day the truth will set us free or at least or children to me I see a lot of parallels in my lifetime with Woody Guthrie’s time period politically and somehow, we managed to get through that horrible time and have a few good decades maybe it’s just because I’m a musician though best of luck to you all
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This is a very uninformed article. People tend to find the answers that they are looking for when “researching” a particular topic. The gaping hole to this article is how much fraud, waste and abuse goes on when the government is primary payer (like a Medicare Supplement)…doctors can submit any claims they like and there is not a system of checks and balances that says “hey, you shouldn’t be charging us for 10 different x-rays of the same injury!”.
I know there will always be fraud and abuse to some extent and it’s a sad reality of our system.
However, Medicare Advantage plans have actually saved the Medicare program money over the last 20 years for many different reasons. Keep in mind they operate under the medical loss ratio system where they are required to use at least 85% of their profit to pay consumer claims and if they fail to meet that standard they are sanctioned. The other 15% is split between operating costs and profit.
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I see that this is a field of expertise for you, Ana. You’re speaking from experience.
It would be naive to think that our Medicare system is free of fraud. Just as it would be naive to think the same of the various Medicare Advantage plan purveyors.
While I read important information and good intentions in your post; I’d ask you to consider the retirees whose long time doctors and caregivers have indicated they will not be taking part in the plan(s). Regardless of outreach by the provider.
Many of these people are challenged to add an attachment to an email. The changeover is a virtual pulling of the rug from underneath them. Not what they were promised when signing on to decades worth of work for the city.
Then there are the instances of foot dragging and denials of service that have been reported. I saw it first hand, recently, in the treatment of my father in law.
I understand your point of view. Medical care is expensive and the Baby Boomers are requiring lots of it, now. But to expect wholesale acceptance from that population and those who are following is, imo, unrealistic.
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My partner worked in the public schools for 35 years, beginning at low salaries, with a promise of excellent health care benefits and a pension when she retired. We are both on Medicare and her union has a good secondary insurance plan.
Then the mayor and the union agreed to save $600 million by switching 250,000 city retirees from Medicare to a for-profit Medicare Advantage plan. I have read many, many articles about Medicare Advantage. It has two very bad features:
1. Your doctor may not accept Medicare Advantage.
2. You cannot undergo major surgery or other treatment without prior authorizations by your MA provider. Many requests for treatment are denied. Most people don’t appeal these denials of services. When they do appeal, the decision is often overturned.
For me, the distinction is clear. Medicare funds all my doctors. Medicare funded my very expensive open heart surgery. I needed the surgery but I was asymptomatic. MA would have rejected me.
How can the city save $600 million by putting its retirees into an MA plan? By denying service.
Everyone should be covered by Medicare. The real thing.
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Medicare Advantage Overbills Taxpayers by $140 Billion a Year—Enough to Wipe Out Medicare Premiums
Oct 04, 2023
“Medicare Advantage is just another example of the endless greed of the insurance industry poisoning American healthcare,” says a new report from Physicians for a National Health Program.
A report published Wednesday estimates that privately run, government-funded Medicare Advantage plans are overcharging U.S. taxpayers by up to $140 billion per year, a sum that could be used to completely eliminate Medicare Part B premiums or fully fund Medicare’s prescription drug program.
Physicians for a National Health Program (PNHP), an advocacy group that supports transitioning to a single-payer health insurance system, found that Medicare Advantage (MA) overbills the federal government by at least $88 billion per year, based on 2022 spending…
https://www.commondreams.org/news/medicare-advantage-overcharging
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Aetna was purchased by CVS pharmacy. Aetna is listed on the New York Stock Exchange. I doubt that CVS plans to lose money for its investors.
CVS Health Completes Acquisition of Aetna, Marking Start of Transforming Consumer Health Experience
November 28, 2018
…The transaction values Aetna at $212 per share or approximately $70 billion. Including the assumption of Aetna’s debt, the total value of the transaction is $78 billion. The combined company’s shares are listed on the New York Stock Exchange under the ticker symbol “CVS.” The Aetna brand name will continue to be used in reference to the health insurance products. Going forward, Aetna will operate as a stand-alone business within the CVS Health enterprise and will be led by members of its current management team.
As a result of the acquisition, shareholders are expected to benefit from a number of outcomes, including enhanced competitive positioning; the delivery of more than $750 million in synergies in 2020; and a platform from which to accelerate growth. The roadmap for value creation over the longer term has the potential to deliver substantial incremental value through the development of products and services that provide the opportunity to generate significant new growth opportunities aimed at reducing medical costs, growing membership and enhancing revenues…In connection with the acquisition, on October 10, 2018, CVS Health announced that it had entered into an agreement with the U.S. Department of Justice (DOJ) that allowed it to proceed with the acquisition of Aetna…
https://www.cvshealth.com/news/company-news/cvs-health-completes-acquisition-of-aetna-marking-start-of.html
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