Tom Scarice is the superintendent of schools in Madison, Connecticut. He is no fan of the corporate reform movement. He understands that what matters most in life can’t be measured.
Here he describes one of the most important moments in the life of his 8-year-old son: he hit a grand-slam homer, over the fence.
He writes:
I can still feel the slap of his small leather batting glove in the palm of my hand as he rounded first base. By the time he reached home plate, occasionally touching the ground in route, my 8-year-old son, Owen, and I shared a moment that cannot truly be captured by words, and by no means, captured by numbers.
Owen hit a grand slam …over the fence… in a baseball tournament watched by a generous crowd of his closest friends and teammates. A volcanic eruption of joy. An eternal moment between a father and son. The slap of our hands in mid-flight, a celebration marked by a selfless love that can only be felt by a parent.
There is a beautiful photo of Owen rounding first base, flying through the air, as his Dad slaps his palm.
The moment reminds Scarice of what matters most. Not data, but the story:
In a sense, this moment can be dehumanized with numbers and symbols replacing the faces and stories, with callous disregard for the humanity that makes us whole. For it is the stories themselves that give life and meaning to numbers.
He writes:
Nevertheless, that which is easiest to count, may very well be the least meaningful or important to count. For you can count how many times I tell my children I love them, but you cannot quantify how much I love them, nor, without context, does the number you count represent the depth of sacrifice and denial of self that characterizes a parent’s primal love for their child. In these circumstances, the very act of counting, without regard for the story or context, has the chilling effect of dehumanizing.
Sadly, too many teachers have been trapped in mindless data exercises that irresponsibly neglect the story behind the numbers, turning children into faceless numbers… hence dehumanizing the sacred process of fostering the growth and development of our children.
Perhaps it is true that no profound, complex problem in human history has been solved without data, quantitative or qualitative. Yet, decades ago, eminent scholar and “father of quality,” Dr. W. Edwards Deming identified “management by use only of visible figures, with little or no consideration of figures that are unknown or unknowable” as one of his seven “deadly diseases” of management.
This reveals a very critical consideration when looking at data, you must understand the system, and perhaps more importantly, the context or story, that generated the data. This poses yet another warning from Dr. Deming, namely, that “Statistical calculations based on warped figures lead to confusion, frustration and wrong decisions.”
These wise words are most timely as the educational community awaits the next batch of big data to be delivered, the results of the latest test promising to revolutionize schooling, the SBAC. A hollow promise, based on warped figures, that will certainly deliver hollow results.
What will the SBAC data mean? Nothing. Absolutely nothing at all. Numbers in isolation, lacking story and context.
I once had an exchange with Arne Duncan’s Assistant Secretary for Communications, Peter Cunningham, who has since moved on to become editor of the blog Education Post. We were talking about testing, and I contended that it played too large a role in assessment of children. Peter responded, “We measure what we treasure.” I disagreed. I said that “What we treasure, we cannot measure.”
What Tom Scarice has written proves my point. His son will have a batting average and runs batted in average; both will go up. But no data can capture Owen’s joy or Tom’s pride. Those are human qualities, and they evade metrics.

As someone that has had lots of meaningful moments with students without any involvement with BIG DATA., I believe the current preoccupation with data is causing a loss of the better parts of ourselves. This preoccupation with data is destroying some of our humanity. It is causing some to lie and cheat as in the case of the Atlanta teachers, and others to lose pay or even careers. Standardized tests have often been a “necessary evil,” but now the stakes are higher and the results are rigged. The Feds and states are jumping on idiotic bandwagons like the testing for CCSS along with its evil cousin, VAM. These are false metrics designed to blame and corner teachers. Whatever happened to validation? States can manufacture a crazy formula tor grading system to play “Gotcha” with teachers livelihood, and the steam roller just moves on crushing teachers in its path. This is nuts!
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Sorry: …or grading system to play “Gotcha” with teachers’ livelihood…
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Ditto for that great answer, funny remark, class project, poignant essay–need I continue? Magical moments, with which classrooms abound, are unquantifiable–hence, their magic.
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We are more susceptible than we may think to the “dictatorship of data”—that is, letting the data govern us in ways that may do as much harm as good. The threat is that we will let ourselves be mindlessly bound by the output of our analyses even when we have reasonable grounds for suspecting something is amiss. Or that we will attribute a degree of truth to data which it does not deserve. Viktor Mayer-Schönberger & Kenneth Cukier. (2013). Big Data: A Revolution That Will Transform How We Live, Work, and Think. Boston: Houghton Mifflin. p. 166.
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Hello Dr. Ravitch, I think we should also Always state that what a child knows is not measurable. Hire do we know that a child didn’t click a mouse on a computerized test just to finish the test. How do we know when a child became frustrated and decided to give up rather than persist in trying to solve a math or reading problem. No one cheers fur a child the moment they respond correctly or “hit a home run” and their are likely no points for “hitting a single” or partially answering a question correctly. How do we know if a child read a problem. We can’t chat on a blood test. No child bats for 90 minutes straight and comes to school the next day to do it again but this is what we are asking 8 and 9 year olds to do. When the state had a teleconference I asked, “Has anyone tested an 8 year old muscles in their hand to see if the would cramp l during that time?” High school football, volleyball and tennis players usually do not stay on the field for 90 minutes straight. I believe PARCC gave 3rd graders 1 all at once 5 minutes stand and stretch braeak. Research and our evaluations tell us kids should not be in their seats for long periods so why do their brains have to work harder and longer stretches than the NFL players? My main point is, it is not a reliable test. You can see the homerun. You can see a broken bone in am x-ray. You can never see if a child is working to their potential but teachers are punished if they do not. Thank you for all your efforts. Kathleen (still teaching after 25 years though tenure and seniority are virtually gone in Illinois so if my evaluation does not meet my evaluators criteria I will be let go.)
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Thank you, Diane, for posting Tom Scarice’s piece. I enjoyed reading Scarice’s reference to W. Edwards Deming’s whose work I admire and promote.
You are right; human qualities evade metrics.
I chuckled when I read your words about your conversation with Peter Cunningham, who was at that time communications person for Arne Duncan. He wrote Duncan’s speech for the “Talking to Teachers” bus tour to various places. When I asked him, “What did you learn from ‘listening’ to teachers?” Cunningham’s response, “I get it. I get it it. Too much testing. But HOW are we going to evaluate teachers?” HONEST! Can’t make this kind of thing up.
Sigh … ridiculous!
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Blame it on the MBA’s. They want and need to measure everything.
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It is amazing how the rheephormsters will hand us, gratis, everything needed to skewer their pretentious pronouncements.
Peter Cunningham: “We measure what we treasure.”
Tom Scarice: “What we treasure, we cannot measure.”
Mr. Scarice, please pardon the impertinence but I would add—
The Rheephormish-to-English translation [a la KrazyTA] of Cunningham’s vacuous cliché: “We treasure measures.”
😳
But what about “the kids”? Nope. They’re just exist in order to create the “hard data points” [aka test scores] used to measure-and-punish schools, teachers and students.
And just what “measure” does Mr. Cunningham really “treasure”?
Spell check. P-E-A-R-S-O-N. $-T-U-D-E-N-T $-U-C-C-E-$-$! Color code black: good! Color code red: bad!
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Rheeally! And in the most Johnsonally sort of ways too…
But for the vast majority of people, not really.
Just like Mr. Cunningham called for “civil dialogue” but never got around to it because he was too busy “monitoring” Ms. Diane Ravitch.
Go figure… [a numbers/stats joke]
😎
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Here is the link to a GREAT article by Jerry Z. Muller from The American Interest titled “THe Costs of Accountability:
It’s a long read (it was 22 pages if I printed it) but it touches on a lot of the issues in this post and in this blog… and it features a quote from Diane!
A quote near the end summarized the political realities of NCLB:
Both the American Left and Right have trouble admitting that some problems are insoluble for all practical purposes, such as differential group achievement. Instead, there is a search for technocratic answers to achievement gaps, as if measuring a problem with precision will lead inexorably to its solution. In such cases metric goals serve as a form of wish fulfillment.
A tip of the hat to Yves Smith for sharing this in her blog, Naked Capitalism.
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Bummer, wgersen, I have already scheduled that article.
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