For several years, vendors of Education technology have promoted the bizarre idea that learning on a computer is “personalized,” as compared to human interaction with a teacher. Tech leaders like Mark Zuckerberg and Bill Gates believed that technology would make it possible to accelerate learning and raise test scores by standardizing teaching.

Matt Barnum reports in Chalkbeat that Zuckerberg’s efforts failed. He and his wife Priscilla Chan via their CZI Initiative realize that their support of Summit Learning failed. However they are now betting on artificial intelligence.

What’s clear is that they do not trust teachers.

Barnum begins:

Several years ago, Mark Zuckerberg had grand designs for American schools.

The Facebook founder and his wife, pediatrician Priscilla Chan, poured well over $100 million into an online platform known as Summit Learning that initially aspired to be in half of the nation’s schools. In 2017, Zuckerberg suggested that technology-based “personalized learning” could vault the average student to the 98th percentile of performance.

Fast forward to this summer: The Chan Zuckerberg Initiative, the couple’s philanthropic arm, laid off dozens of staff on its education team and announced a shift in strategy. “Our understanding of what’s possible in the world of education — and in our world more generally — has changed,” Sandra Liu Huang, CZI’s head of education, wrote in an August blog post. “And so, at CZI, our education efforts must change too. Navigating these changes is humbling and challenging, but ultimately, necessary.”

It was an acknowledgement that the company’s prior education strategy had fallen short of its hopes. Through a spokesperson, Huang declined an interview request, but noted in her blog post that the company is continuing its work in education, albeit with a different strategy. “This moment demands not just investment but innovation — and that’s why we are building a team of experts and partners to identify opportunities where technology and grantmaking can drive coherence,” she wrote.

CZI’s shift in approach marks something of a coda to an era when various advocates and funders believed that computer-based “personalized learning” could dramatically improve education. Summit, CZI’s pet project, has not spread as far as once hoped, and there’s little evidence that it or similar efforts have led to the large learning gains that Zuckerberg envisioned. This gap between ambitions and results underscores the difficulty of using technology to dramatically improve America’s vast system of decentralized schools.

“People keep hoping that our technologies are the Swiss Army knives or steamrollers that they can do everything,” said Justin Reich, a professor at MIT and author of a book on the limits of technology in education. “Instead, our best technologies are very particularly shaped ratchet heads and the landscape of education is millions of bolts.”

Please open the link and read the rest of this fascinating article. CZI has not given up on technology. Imagine if they had spent those millions on health clinics in schools. Or anything else human-based.